After managing commercial/retail paint stores for 11 years, Dan started a new line of business working for a small IT company in 1998. His first client was a pedo dental practice that he installed a new computer network to support their practice management software.
Five years of experience in dental technology and a desire to make something more of his life, Dan had a vision. He wanted to incorporate his previous management experience, combined with his dental IT knowledge, to build a successful company -- which is now known as Pact-One Solutions.
Dan started Pact-One in 2003 with knowledge and a lot of determination. He made sure to take advantage of all he could through trainings and certifications. After gaining his experience, he impressed many trainers and clients along the way.
Dan was a natural born leader and Manager, but said "I knew at the time I wasn't the best IT guy in the world"! He was so committed to each and every one of his clients wanting to make certain that their practice would not experience any problems -- he stayed through each job until "go live" day!
Gaining respect from many dental practices, he became known as "Dan the Man" by several clients. Before he knew it, "he became an expert in dental technology integration".
Shortly after starting Pact-One, Dan merged his new company with long time colleagues and respectable competitors. The entire group would then benefit from the strength of each individual technology expert.
Today, Pact-One has locations throughout the mid-west, western and southwestern United States and continues to grow, one expert at a time. Dan's true talent -- attracting and managing other determined, honest, and better-than-him industry experts making Pact-One Solutions the most trusted and reliable dental technology company in the country.
READ WHAT DAN'S CLIENTS HAVE TO SAY
"We were referred to Dan Edwards by a software company and have been very satisfied. We continuously upgrade our hardware to help us utilize the most that our software can offer, therefore helping us be more efficient and stress free. I have recommended Pact-One to several other orthodontists and dentists. I say, 'Call Dan Edwards and let him show you how to make your access to patient information – from home, office or away – work for you!'"
Roxanne Robertson
"As president of your company, I know it's very important to have a gauge of how your employees treat your customers. I want to commend Damon for his hard work, attention to detail and his overall desire to represent your company favorably. Damon re-installed equipment after a burglary in my office in mid-January (the initial install was in late August). I was happy with his performance the first time around, but even more pleased when he was very sensitive to all the issues we were having with the other vendors, as well as all his efforts to have us up and running ASAP. He went to the nth degree, talked to several people at both KDI and Windent and got the job done. His integrity and willingness to do what it takes is hard to find in this day and age. I have a very small office; but Damon made us feel just as important as the offices with more extensive needs."
Dr. Carolyn A. Koenig
"I just wanted to let you know that your guys Matt and Greg are awesome. Not just because Dolphin called us and said that was the smoothest and fasted upgrade that they have seen done of that scale, but because they are hard workers and really care! I just thought you should know."
Dave
