Greg joined Pact-One in 2005. Since then, Greg has been consistently amazing his clients with his understanding, ability and determination to make sure their practices run seamlessly. As both a Pact-One expert and installation technician, he is able to envision what his clients require to stay practicing, producing, and most importantly, not worrying.
"Unlike other dental IT companies out there, our sales are not commission-based, so we have no incentive to try to 'sell' something that our clients don't need. And even though we are often referred in by outside vendors, we always keep our clients' needs in mind, so they always know that what we may recommend is in their very best interest."
Greg Richards
READ WHAT GREG'S CLIENTS HAVE TO SAY
"I am writing this letter as a token of my gratitude for the hard work, dedication and diligence that the Pact-One team, especially Greg Richards has paid to my office. We have recently experienced near fatal crashes with our old server, we had also lost digital x-rays, and we weren't getting the proper backups every night. Thanks to the Pact-One team headed by Greg, our office has recovered all lost x-rays, we are now getting backups every night, and we also now have a new server. Greg, I just wanted to say 'Thank You' for being reliable and for paying such close attention to detail. It's nice to know that there's someone out there that we can depend on for all of our computer needs. Keep up the good work!"
Todd W. Newton, D.D.S.
"I previously had installation of a new iCat unit and supporting monitors and computers by your staff, headed by Greg Richards. I just wanted to let you know how very pleased I was with the process. Professional, clean, exact. I can't say enough. And Greg's expertise with software programming, etc., is outstanding. Thank you for a job well done."
Patrick A. O'Connor, D.D.S.
"I just wanted to let you know how much I appreciate your services. Last Thursday we had a database deleted, which prevented us from doing business. The only way to get the file was to restore from a back-up. Greg was able to get our office up and running within an hour of our call! You are life-savers. Thank you guys so much!"
Dr. David Chenin
