Having the latest hardware and software in a box is one thing, knowing how to integrate it into your entire network and with your existing technology takes a real expert. That's why the Pact-One team of experts exists - to help you find and integrate the perfect solutions into your practice, to ultimately make your practice run more smoothly and for you to have more time to do what you love - dentistry.
"Last week James and Craig from Pact-One were in our office doing a major installation of new computers. We went from one server and 3 workstations to one dedicated server and 8 workstations, a major increase in our computer capacity. They did a great job from the very start. They were prompt, professional, highly qualified, hard working and left our office in wonderful condition after such a major project. I applaud you for having such great employees. Even though we had a few follow-up glitches on Monday morning, Marie was quickly responsive to our needs, sending Craig out to us. He fixed all the issues and did a minor orientation for our staff, which was very helpful. We are good to go! Again, the attention to detail was outstanding and the explanation to us of how things had been set up to work for us showed a clear understanding of how we needed to be able to use our system. We are very thankful for a job well done."
Lori White, Office Manager for Dr. Jason Chang
"Whenever we have any issues and anything computer or software related, we call Pact-One and talk to Christina. She makes sure one f the IT guys come out to handle our situation. Usually it's ASAP service, so we love it! Prior to Pact-One, we had MANY issues with hardware, almost daily. It got to the point where we wouldn't schedule patient's next visits or run any transactions through the computer because we were afraid the computer would lose everything; so we stuck with the old fashioned pen and paper for awhile. After Pact-One did their thing, we felt confident with the computer and now we are officially doing everything through the computer. Thanks Pact-One for making it super easy to keep up with the 21st century!"
May, Office Administrator, Dr. Kirk Larson
