As a paperless law firm completely dependent upon our IT to allow us to practice, any significant down time impairs our ability to serve our clients. When our system recently crashed and our IT consultant was unable to diagnosis the cause, we reached out to Pact-One Solutions. Within a short time they successfully identified, and explained in easy to understand terms, the causes of the crash and provided cost-effective remedial recommendations to both solve our current issues and prevent similar future occurrences. When we needed IT support, Pact-One Solutions was our answer.