Improving Patient Experience With a Dental MSP

Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.

However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.

Summer Cleaning Guide: Simple Updates to Help Make Your Dentrix Database Run Faster 

If your practice uses Dentrix, you know exactly how powerful a tool it can be in terms of the amount of patient data it can hold. Over time, however, the amount of data that is housed in your Dentrix database can grow so much that you start to notice slowness when attempting to access that data.

VoIP Phones: Creating More Streamlined Communication For Your Practice

Communication is the bloodline of efficient dental practices. You need to engage with patients, particularly new patients, as quickly and efficiently as possible. Practices use different ways to accomplish this, such as email or onsite chat systems. Others have implemented VoIP or Voice over Internet Protocol.

A CEO’s Reflection from CDA Anaheim

Last week, Pact-One had the privilege to attend the CDA's The Art and Science of Dentistry in Anaheim, CA. This was the first in-person event in Southern California since the start of the pandemic. It was amazing to see so many businesses looking to impact the dental industry, both in southern California and across the nation.

7 Key Questions to Ask Your IT Provider

Technology is the backbone of every dental practice. To keep their technology running smoothly, dental offices require IT support. Some choose to hire in-house while in other cases, many decide to outsource. Outsourced dental IT can provide many benefits, but finding the right dental IT provider can prove difficult.

How working with MSPs can help your dental practice centralize data

Let’s imagine a hypothetical scenario where your patients create online accounts so that they can book their appointments on the web. When they get to the clinic, the receptionist asks them to fill out yet another form -- this time on paper, not a digital one.

Cybersecurity New Year’s resolutions you must make for 2022

Time flies by so fast, and soon, it’ll be a new year yet again. Congratulate yourself on being able to keep your practice going despite so many looming external threats like ransomware and phishers! However, you must not rest on your laurels because cybercriminals sure won’t. Here are New Year’s resolutions your organization must make to continue enjoying cybersecurity in 2022.
Implement multifactor authentication
Passwords are becoming easier to crack by the day.

Top IT budgeting tips for dental practices

Investing in the latest technology can keep your dental practice competitive, innovative, and in tune with the latest market trends. However, planning a comprehensive IT budget is critical for prioritizing tech investments, spotting underused resources, and identifying maintenance needs.

How To Know If Your Dental IT Provider Is The Right Fit

In a time where nearly every dental practice, regardless of size, runs on technology, it's no surprise that practice owners have partnered with outsourced dental IT service providers to help keep their offices up and running. Working with a team of experts whose sole focus is to manage and maintain your network means one less thing on your plate, giving you more time to focus on what's most important for your practice and patients.

Cloud Services: The benefits and drawbacks for dental practices

Cloud computing provides on-demand services over the internet. These services include server, storage, networking, software, and data analytics services. Due to the cloud’s many benefits, many businesses in the United States leverage the technology in some capacity.

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