As a small- to medium-sized business (SMB) owner, keeping your dental clinic’s valuable data safe should be a priority. Cybercriminals often target SMBs and healthcare organizations because compared to larger corporations, these entities often lack the technology and manpower to run an efficient cybersecurity system, making them easier to infiltrate.

Cybercriminals have many opportunities to intercept confidential data. But if your data is encrypted, it’s much more difficult for your data to be compromised – should a cybercriminal succeed in getting their hands on it.

As with any other healthcare provider, dental practices must comply with HIPAA and HITECH legislation – requiring that all communications be encrypted.

Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.

However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.

Field engineers have busy schedules - with unforeseen occurrences happening every day. In this article, we’ll get answers from our field engineer, Victor Hanson, on what he encounters on a given day, and how technology can play a role in keeping him on track from the first appointment of the day to the very last - ensuring clients are well taken care of.

If your practice uses Dentrix, you know exactly how powerful a tool it can be in terms of the amount of patient data it can hold. Over time, however, the amount of data that is housed in your Dentrix database can grow so much that you start to notice slowness when attempting to access that data.

Communication is the bloodline of efficient dental practices. You need to engage with patients, particularly new patients, as quickly and efficiently as possible. Practices use different ways to accomplish this, such as email or onsite chat systems. Others have implemented VoIP or Voice over Internet Protocol.

COVID forced many practices to put expenses like equipment or software upgrades on the back burner in order for items like protective gear and tools to ensure patient safety. However, there may be a solution that allows you to still obtain that new x-ray machine or dental software.