5 Benefits of Outsourcing Your Dental IT Services

Maintaining modern technology's demands and changing customer habits is tough. When it comes to IT, many dental practices have been left behind, constrained by the limitations of their in-house technology expertise and tight budgets. However, adopting newer, more efficient technologies streamline internal processes and improves cost control.

3 Red Flags that Your Server is Failing

Your server is the workhorse of your dental practice's computer infrastructure - storing, processing, and managing your network data, devices, and systems. Therefore, if your server fails it could mean expensive downtime and suffering for your practice.

The Risks of End-of-Life (EOL) Technology in Your Dental Practice

Nothing lasts forever. Technology is at the forefront of an ever-evolving world, and with that comes innovation. Therefore, manufacturers must evolve as well. Updates, storage, features, and more play a role in a manufacturer creating new products and sunsetting older versions.

How Your Employees Can Participate in Cybersecurity

As a small- to medium-sized business (SMB) owner, keeping your dental clinic’s valuable data safe should be a priority. Cybercriminals often target SMBs and healthcare organizations because compared to larger corporations, these entities often lack the technology and manpower to run an efficient cybersecurity system, making them easier to infiltrate.

The Importance of Email Encryption for Dental Practices

Cybercriminals have many opportunities to intercept confidential data. But if your data is encrypted, it’s much more difficult for your data to be compromised – should a cybercriminal succeed in getting their hands on it.

As with any other healthcare provider, dental practices must comply with HIPAA and HITECH legislation – requiring that all communications be encrypted.

Improving Patient Experience With a Dental MSP

Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.

However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.

A Day in the Life of a Field Service Technician

Field engineers have busy schedules - with unforeseen occurrences happening every day. In this article, we’ll get answers from our field engineer, Victor Hanson, on what he encounters on a given day, and how technology can play a role in keeping him on track from the first appointment of the day to the very last - ensuring clients are well taken care of.

Summer Cleaning Guide: Simple Updates to Help Make Your Dentrix Database Run Faster 

If your practice uses Dentrix, you know exactly how powerful a tool it can be in terms of the amount of patient data it can hold. Over time, however, the amount of data that is housed in your Dentrix database can grow so much that you start to notice slowness when attempting to access that data.

VoIP Phones: Creating More Streamlined Communication For Your Practice

Communication is the bloodline of efficient dental practices. You need to engage with patients, particularly new patients, as quickly and efficiently as possible. Practices use different ways to accomplish this, such as email or onsite chat systems. Others have implemented VoIP or Voice over Internet Protocol.

Section 179: What You Need to Know

COVID forced many practices to put expenses like equipment or software upgrades on the back burner in order for items like protective gear and tools to ensure patient safety. However, there may be a solution that allows you to still obtain that new x-ray machine or dental software.

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