Pact-One has been providing dependable Dental IT support for practices in the West and Southwest states since 2003. We have a team approach for taking care of our clients through exceptional Dental IT support and long-term relationships. Patient experience is at the heart of every thriving practice and we will handle every aspect of your Dental IT support so you can maintain outstanding patient care.
Pact-One has no long-term contracts. We only offer one support plan; awesome support for everyone. This enables us to do the necessary support and security to make sure that downtime, viruses and data loss virtually disappear…. guaranteed.
If you are the owner of a growing dental practice, this report contains important information that will be extremely valuable to you as you search for a knowledgeable IT firm you can trust.
The Ultimate Guide To IT Support Services And Fees
Improving these basic areas of your IT will dramatically increase its overall reliability and performance. We want you to know we are here for the long haul.
Of course, there are immediate solutions available, but the real success comes from the overall and long-term well-being of your network.
That’s what we want for you. Remember: just one call and you could be on your way to worry-free IT.
What are your pressing matters and concerns?
We’ll perform a network review to uncover IT problems that have no obvious symptoms but can have serious consequences.
Without delay, we’ll deliver a proposal outlining a managed services plan including support with a fixed monthly fee that comes with no surprises.
This will remove the IT trouble; leaving you worry-free to focus back on your staff and patients.
A plan for your IT future.
The result? You’ll now have the reliable network you need; with support you’ll love.
Pact One has been an integral part of our dental team since 1990. My practice offers patients all dental needs in one location (11 Doctors, 50+ computers). Their IT expertise has enabled us to grow and operate smoothly and efficiently throughout the years and they immediately address any issues ...Read More
Robert Goodis, D.D.S.
Lakewood Dental Arts
Our previous IT guy had our office down for several weeks because he didn’t have the dental networking knowledge and tried to fix things by trial and error. On top of that the inferior backup solution he provided put my data recovery at risk. Thanks to Pact-One, they quickly stepped in and got ...Read More
Mark Cruz, DDS
Dana Point, California
The book Easy Prey illustrates how small business like ours in the dental field are extremely vulnerable to electronic data issues. Large corporations can afford to employe their own full time IT data experts. In small business, the owner is left to fend for themselves. I personally know two dentists ...Read More
David A. Chenin, DDS, MSD
Board Certified Orthodontic Specialist
Pact-One has been so helpful and patient during the start of our practice. We are so thankful for their clear, concise instructions and help throughout this process. They are a pleasure to work with.
Dr. Nadia Bala and Dr. Greg Allen
San Marcos, CA
Dan Edwards and his team have graciously donated their time and talent to the non-profit organization that I founded, TeamSmile, since it began nearly ten years ago. TeamSmile partners dental professionals and pro sports teams to provide free oral health care to underserved children around the US. ...Read More
Dr. William Busch
TeamSmile – North Kansas, MO
It’s very comforting knowing I can always rely on you all at Pact-One when I am having one of those days when it seems like nothing is going right! My mind is at ease. I can leave work at work when my weekend starts!
Dr. Henry Rued-Willits, CA
Thank you for continuing to support CDA Cares. Your team is amazing and wonderful to work with.
Volunteer Programs & Community Outreach Manager – CDA Foundation
You all were very responsive and quick about getting the job done. I was especially impressed that Mike Mascaro responded to my email request during the weekend. The technicians who come to the office have been easy to work with and explain the technical details in a way that us less tech-savvy people ...Read More
Dr. Christian Lee
Palo Alto, CA
Dr. Wu has built a different kind of orthodontic practice with a state-of-the art facility dedicated to providing non-invasive, non-extraction orthodontic treatment. His patient reviews are “off the charts” reporting excellence in treatment and care and he is very passionate giving back to “Smile ...Read More
Eric C Wu, DMD
Assistant Adjunct Professor of Orthodontics University of the Pacific, Wu Orthodontics
Palo Alto, CA
I began working with Pact-One in 2012 and was impressed with their knowledge of IT, hardware, and dental software—so much so that, shortly thereafter, I entered into their Pact Pro Service Agreement. I derive great peace of mind from knowing that I can email or call with a technical problem and ...Read More
Michael Preston, DDS
Castro Valley, California
Pact-One first started working with the practice in 2008 and took us from traditional film to being fully digital throughout the OP’s. At one point we switched over to a different company … and after the loss of some very valuable information we turned to Pact- One for help during the crisis ...Read More
Tina Fariba, DDS
San Diego, California
Our office is using Pact One as our IT support for all our software/computer/audio-visual needs. Most recently we moved into a new office and Pact One was there for us every step of the way. From breaking down equipment to moving equipment and then installing new equipment, alarms, phones, and ...Read More
Anthem Village Dental
Pediatric Dental Care Associates has been with Pact One for over 10 years. I can honestly say the service we have received over the years is the best we could ask for. They always treat me like I am their only client because they are always ready to help me when I have an emergency, even when it ...Read More
Lisa M. Antuna
Pediatric Dental Care Associates, Las Vegas, Nevada
In this era of modern dentistry, technology performance is of the utmost importance. I have been a very satisfied Pact-One customer for over 10 years. Whether it is managing, maintaining, or updating my technology and security I rely solely on Pact-One. Mike, our account manager, stops by the office ...Read More
Mark A Jadallah DDS
Foster City, California
Our dental practice has used Pact One as its IT service for over 5 years. We have been very happy with their service. They helped us transition to a digital system and made the process fast and stress-free. I appreciate their knowledge of what it takes to run a dental practice and their oversight ...Read More
Robert Perry, DDS
Future Smiles is a mobile school-based program that brings the dental office into the school setting. Through the expertise of Pact One, Future Smiles can effortlessly use Dentrix in a cloud platform to document program services in a secure manner. It is very seldom that any issues arise, but when ...Read More
Terri Chandler, RDH
Future Smiles Founder and Executive Director
President – Spiel & Associates, Inc.
Practice Coach, Speaker, Leadership Author
Palo Alto, CA
Every day, our team of experts provide an entirely positive, above and beyond experience to every client in the Pact-One Solutions family. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us.
We pride ourselves on creating custom, flexible, and flawlessly executed IT solutions for over 500 active dental clients.
At the beginning of each day, we set out to continually exceed expectations, because Pact-One Solutions is focused on your long-term value rather than our short-term gain.
“Going, going, gone: How to prevent your data from disappearing (and why you need a good backup plan)”