Our previous IT guy had our office down for several weeks because he didn’t have the dental networking knowledge and tried to fix things by trial and error. On top of that the inferior backup solution he provided put my data recovery at risk. Thanks to Pact-One, they quickly stepped in and got ...Read More

The book Easy Prey illustrates how small business like ours in the dental field are extremely vulnerable to electronic data issues. Large corporations can afford to employe their own full time IT data experts. In small business, the owner is left to fend for themselves. I personally know two dentists ...Read More

Pact-One has been so helpful and patient during the start of our practice. We are so thankful for their clear, concise instructions and help throughout this process. They are a pleasure to work with.

Dan Edwards and his team have graciously donated their time and talent to the non-profit organization that I founded, TeamSmile, since it began nearly ten years ago. TeamSmile partners dental professionals and pro sports teams to provide free oral health care to underserved children around the US. ...Read More

It’s very comforting knowing I can always rely on you all at Pact-One when I am having one of those days when it seems like nothing is going right! My mind is at ease. I can leave work at work when my weekend starts!

Thank you for continuing to support CDA Cares. Your team is amazing and wonderful to work with.

You all were very responsive and quick about getting the job done. I was especially impressed that Mike Mascaro responded to my email request during the weekend. The technicians who come to the office have been easy to work with and explain the technical details in a way that us less tech-savvy people ...Read More

Dr. Wu has built a different kind of orthodontic practice with a state-of-the art facility dedicated to providing non-invasive, non-extraction orthodontic treatment. His patient reviews are “off the charts” reporting excellence in treatment and care and he is very passionate giving back to “Smile ...Read More

I began working with Pact-One in 2012 and was impressed with their knowledge of IT, hardware, and dental software—so much so that, shortly thereafter, I entered into their Pact Pro Service Agreement. I derive great peace of mind from knowing that I can email or call with a technical problem and ...Read More

Pact-One first started working with the practice in 2008 and took us from traditional film to being fully digital throughout the OP’s. At one point we switched over to a different company … and after the loss of some very valuable information we turned to Pact- One for help during the crisis ...Read More

Our office is using Pact One as our IT support for all our software/computer/audio-visual needs. Most recently we moved into a new office and Pact One was there for us every step of the way. From breaking down equipment to moving equipment and then installing new equipment, alarms, phones, and ...Read More

Pediatric Dental Care Associates has been with Pact One for over 10 years. I can honestly say the service we have received over the years is the best we could ask for. They always treat me like I am their only client because they are always ready to help me when I have an emergency, even when it ...Read More

In this era of modern dentistry, technology performance is of the utmost importance. I have been a very satisfied Pact-One customer for over 10 years. Whether it is managing, maintaining, or updating my technology and security I rely solely on Pact-One. Mike, our account manager, stops by the office ...Read More

Our dental practice has used Pact One as its IT service for over 5 years. We have been very happy with their service. They helped us transition to a digital system and made the process fast and stress-free. I appreciate their knowledge of what it takes to run a dental practice and their oversight ...Read More

Future Smiles is a mobile school-based program that brings the dental office into the school setting. Through the expertise of Pact One, Future Smiles can effortlessly use Dentrix in a cloud platform to document program services in a secure manner. It is very seldom that any issues arise, but when ...Read More

My servers and workstations were all were infected by a virus from my previous IT company which infected 65 businesses. That company wasn’t helping its infected clients and my data, my client's contacts and records were being destroyed by the virus. I called Pact-One who was already rescuing other ...Read More

The team at Desert Hills has been thrilled at the work you all did for them. I can’t thank you enough. IT has been a frequent frustration of theirs for years…and it turns out they just needed a set of pros to get it all to work. Kudos to all of you.