Executives

Days at Pact-One:

Expertise: Removing obstacles that pose a threat to our vision
Hometown: Sherman Oaks, CA
First job: Newspaper delivery
Education and training: Accounting and Business Management plus way too many Microsoft, Citrix and Netware certifications
Organizations: Board Member - Dental Integrators Association 2009 - Present
Number of computers at home: 8
Hobbies: Travel, Golf and watching the Seahawks and Dodgers
Fuel: Hank’s Fine Steaks
Favorite thing about Pact-One: It is all about the people. Our team makes this an amazing place
Favorite Charities: TeamSmile and CDA Cares
Recharging zone: Anywhere tropical or mountainous with my family
Apps I can't live without: MLB At Bat, Google Maps and Amazon
Tech tip: If you need help with your technology, give Pact-One a call

Days at Pact-One:

Expertise: Network sales and design. HIPAA security, VoIP Phone solutions
Hometown: Tucson, AZ
First job: Installing computer cables and washing dishes part time.
Education and training: Mira Costa College -San Diego, CDT Computer Technology - Los Angeles
Number of computers at home: 2
Hobbies: Coaching youth sports, golf, gardening, Travel
Fuel: Gummy Bears, Micro Beers, My girlfriends cooking
Favorite thing about Pact-One: All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales.
Recharging zone: The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend
Apps I can't live without: Google Maps, Words with Friends, Spotify
Tech tip: If you want to make your technology less intrusive, call Pact-One

Days at Pact-One:

Expertise: Building a Strong Team.
Hometown: Sandpoint, Idaho
First job: Hostess at Copper Penny Restaurant
Education and training: Point Loma College
Number of computers at home: 6
Hobbies: Genealogy & Gardening
Fuel: Spicy Sushi and Shrimp!
Favorite thing about Pact-One: The ability to harness the strength of each team member, no cookie-cutters.
Recharging zone: All 4 Seasons… Spring, Summer, Fall & Winter
Apps I can't live without: Amazon
Tech tip: Use technology to bring out the best in you.

Days at Pact-One:

Expertise: Technical Operations
Hometown: Maui, Hawaii
First job: Wedding and Events Coordinator
Education and training: College of Southern Nevada
Number of computers at home: 3 in full service, have 2-3 in need of parts.
Hobbies: Sports, Exercising, Gardening
Fuel: Coffee
Favorite thing about Pact-One: Getting to work with the latest technology!
Recharging zone: My couch
Apps I can't live without: Amazon, Slickdeals
Tech tip: Have you tried turning it off and back on again?

Account Managers

Days at Pact-One:

Expertise: Medical technology and digital imaging
Hometown: Pleasant Hill, CA
First job: Pet Store was 11, worked for credit to buy fish
Education and training: AAS in Electrical Engineering, History, geology
Organizations: Steering Committee for the CDA Foundation 2015 – Present
Number of computers at home: 3 computers: 2 desktops 1 laptop 6 tablets 4 iPads 2 galaxy tablets
Hobbies: Bicycle racing, gardening, beekeeping and gold prospecting.
Fuel: BBQ Tri-Tip
Favorite thing about Pact-One: Travel
Recharging zone: Hiking in the Redwoods
Apps I can’t live without: Google Earth, Flipboard, Zillow
Favorite charity: CDA Foundation / CDA Cares
Tech tip: Don’t forget that technology doubles every 18 months!

Days at Pact-One:

Hometown: Hemet, CA
First job: Holiday Inn Downtown Salt Lake Concierge
Education and training: High School
Number of computers at home: 3
Hobbies: Snowboarding
Fuel: Mt Dew
Favorite thing about Pact-One: Co-workers
Recharging zone: Camping and Snowboarding
Apps I can't live without: Pandora

Days at Pact-One:

Expertise: Network sales and design. HIPAA security, VoIP Phone solutions
Hometown: Tucson, AZ
First job: Installing computer cables and washing dishes part time.
Education and training: Mira Costa College -San Diego, CDT Computer Technology - Los Angeles
Number of computers at home: 2
Hobbies: Coaching youth sports, golf, gardening, Travel
Fuel: Gummy Bears, Micro Beers, My girlfriends cooking
Favorite thing about Pact-One: All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales.
Recharging zone: The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend
Apps I can't live without: Google Maps, Words with Friends, Spotify
Tech tip: If you want to make your technology less intrusive, call Pact-One

Admin

Days at Pact-One:

Expertise: Getting the CEO to take out the trash
Hometown:  La Canada, CA
First job:  Doctor’s Office in Verdugo Hills
Education and training: it is never-ending
Number of computers at home:  8
Hobbies: shopping, decorating, gardening, cooking/baking and watching my daughter dance.
Fuel:  COFFEE
Favorite thing about Pact-One:  We have an awesome P1 family, we all work very well together!
Recharging zone: The beach with my family
Apps I can't live without: Facebook, Instagram, Twitter, Google maps and Shazam
Tech tip: When you’ve tried the rest, call the best -- Pact–ONE!

Days at Pact-One:

Expertise:  Still figuring that out : )
Hometown:  Saginaw, MI
First job:  Lifeguard
Education and training: B.S. Recreation and Leisure Services
Number of computers at home: 1
Hobbies: Animal Rescue
Fuel:  Milk Chocolate Caramel Patties
Favorite thing about Pact-One:  The Team
Recharging zone: The couch
Apps I can't live without:
Tech tip: F7

Support Desk

Days at Pact-One:

Expertise: Unofficial Outlook expert
Hometown: El Cajon, CA
First job: Christmas tree lot attendant at Sears garden center
Education and training: El Dorado College, Cuyamaca College, Life
Number of computers at home: 6
Hobbies: Going to the movies or watching at home. Reptile enthusiast. Star Wars geek
Fuel: I am a Tacoholic
Favorite thing about Pact-One: The people I work with
Recharging zone: Spending time with my kids or relaxing at home with a good movie.
Apps I can't live without: Inkpad, because I can’t seem to remember stuff
Tech tip: Read what you are installing. Don’t just click through your install. Especially if it is a new application that you know nothing about. It will save you from having to try to uninstall a weather toolbar or changing your default browser back.

Days at Pact-One:

Expertise: Coding, databases, backup software and operating systems
Hometown: Seattle, WA
First job: Newspaper delivery
Education and training: Some college and technical certifications
Number of computers at home: 4
Hobbies: Gaming, song writing and studio recording
Fuel: Coffee
Favorite thing about Pact-One: The people I get to work with
Recharging zone: Couch and bed
Apps I can’t live without: Chrome, ebay and cubase
Tech tip: Save soon and often

Days at Pact-One:

Expertise: Windows and Linux Networking
Hometown: San Diego
First job: Round Table Pizza
Education and training: Every tech class high school offered, Coleman University, MSDN courses
Number of computers at home: 4
Hobbies: Video and Tabletop Gaming
Fuel: Slaters 50/50
Favorite thing about Pact-One: Great culture and good people to work with
Recharging zone: Imperial Beach or curled up watching movies.
Apps I can't live without: Waze, Google Drive, Spotify
Tech tip: Wind the spring from a pen around your power/usb cords, it will prevent them from bending and breaking.

Days at Pact-One:

Expertise: Love to troubleshoot & figure things out. Works hands on as I used to be a mechanic.
Hometown: West Covina, CA
First job: Mechanic on Japanese cars
Education and training: College and self-taught
Number of computers at home: 4
Hobbies: Running, Swimming, Riding a bike, Mess with Tech stuff, Fix things and Go out with the family
Fuel: Love Mexican Food, Carrot Juice and Teas of different flavors
Favorite thing about Pact-One: We have vast amount of talent on our team, we all work together and help each other out to speed up the process of helping our clients.
Recharging zone: Spending time with the family and my two kids.
Apps I can’t live without: BBC News, CNN News and CNet.
Tech tip: Make sure you have a backup of your data because one day you will need it and it will come in handy.

Days at Pact-One:

Expertise: Troubleshooting difficult computer problems, they are a challenging puzzle to me
Hometown: San Diego, CA
First job: Selling Mistletoe as a kid during Christmas
Education and training:
Number of computers at home: 5
Hobbies: Computer Programming, Software Development, Web Development and Gaming
Fuel: Coffee
Favorite thing about Pact-One: Great Atmosphere and a company that truly cares about us as employees.
Recharging zone: Home on my computer playing video games.
Apps I can't live without: Spotify and Excel
Tech tip: Rebooting the device really does fix a lot of problems.

Days at Pact-One:

Expertise: Providing friendly customer service.
Hometown: Wilmington, NC
First job: Hotel Front Desk Receptionist
Education and training: BS in Geography at Appalachian State University, GIS Certification
Number of computers at home: Too many. Two gaming rigs, two laptops, one media center PC, one home server, and one Mac.
Hobbies: Video games, reading, hiking, reptile husbandry (I keep snakes and geckos), and anything and everything Star Wars. 
Fuel: Obscene amounts of coffee and sweet tea.
Favorite thing about Pact-One: My coworkers and the relationships I’ve formed with clients. 
Recharging zone: Getting outdoors and going for a hike or visiting the beach. 
Apps I can’t live without:
 Star Wars app, Google Maps, MyRadar
Tech tip: Press Ctrl + Z to undo an action if you accidentally delete something or make a mistake. It works in most programs!

Field Services

Days at Pact-One:

Expertise: Field Technician
Hometown: El Paso, Texas
First job: Lot Attendant at a Ford Dealership
Education and training: San Diego State, A+, MCP
Number of computers at home: 2
Hobbies: Fishing, Golf, Sports, and running.
Fuel: Trying new restaurants, traveling, Dallas Cowboys and my family
Favorite thing about Pact-One: The people I work with and the clients I help.
Recharging zone: Being out on the Pacific ocean with a tank full of bait and a fish waiting to get caught.
Apps I can't live without: Uber, Bleacher Report, Spotify, and MakeAMeme
Tech tip: If an app is frozen on your iphone, hold the power button down till you see the “slide to power off” prompt. Instead of sliding to power off the phone, push and hold the home button until you return to the home screen. This will force quit and refresh the app.

Days at Pact-One:

Expertise: Networking Administration, maintenance and troubleshooting

Help Desk / Technical Services

  • Desktop and software support
  • Help desk support
  • PC / applications deployment

Hometown: Born and Raised South San Francisco
First job: US Army – Combat Engineer (12 Bravo)
Education and training:

  • US Army
  • Computer Training Academy (Silicone Valley)
  • Unitek College (Microsoft Certifications)

Number of computers at home: 5 Computers
Hobbies: Showing my 57 Chevy Belair at car shows with my wife
Fuel: Starbucks
Favorite thing about Pact-One: Pact-One values their employees and the camaraderie
Recharging zone: My Sunday Morning Men’s Bible Study
Apps I can't live without: Waze and ITunes
Tech tip: You’ve probably heard people say it a million times, and there’s a reason for it. You always think data loss won’t happen to you, but it happens to everyone one day, and having a good, up to date backup is the only way to avoid frustration down the road. Plus, setting it up is insanely easy and is something absolutely everyone can do, so you have no excuse: start backing up right now. You’ll be glad you did.

Days at Pact-One:

Expertise: Food enthusiast with a passion in IT work
Hometown: Fullerton, CA
First job: Macy’s
Education and training: University of California, Irvine
Number of computers at home: 4
Hobbies: Playing Golf, Tennis, Video Games
Fuel: Braised Short Ribs or Korean BBQ Short Ribs
Favorite thing about Pact-One: Working with awesome co-workers!
Recharging zone: Playing video games on Xbox One: Gears of War, Halo, Star Wars Battlefront
Apps I can't live without: Candy Crush and Clash of Clans
Tech tip: Did you reboot your computer?

Days at Pact-One:

Expertise: Meticulous in diagnosing and repairing electronics.
Hometown: Las Vegas, NV
First job: Vans Clothing
Education and training: Over 10 years experience in IT. Apple hardware / software certified.
Number of computers at home: 4
Hobbies: Figuring out how things work. Playing guitar. Video games. Building Legos with my daughter. Hanging out with friends.
Fuel: Cracked Pepper sunflower seeds. Mountain Dew. Now and Laters.
Favorite thing about Pact-One: Working with a team of people who are engaged and motivated to deliver amazing service and support to our clients.
Recharging zone: Chilling at home.
Apps I can't live without: CW mobile. Google Maps. Imgur. NPR One.
Tech tip: Alt + F4 closes everything.

Days at Pact-One:

Expertise: Computer hardware
Hometown: Brooklyn, NY
First job: Cashier
Education and training: Pact-One
Number of computers at home: 6
Hobbies: Photography, Model Crafting, collecting Star Wars memorabilia
Fuel: Iced Coffee
Favorite thing about Pact-One: The great team of co-workers
Recharging zone: Unwinding by playing video games or watching movies
Apps I can't live without: Google Maps, Yelp, Spotify
Tech tip: Read and save those manuals, they might be useful to have one day.

Days at Pact-One:

Expertise: Finding the solutions out others seem to miss.
Hometown: Morgan Hill, CA
First job: Mervyn’s
Education and training: Gavilyn College, Television production and Networking design, Microsoft Courses.
Number of computers at home: 3
Hobbies: Restoring Classic Jaguars/ Steam locomotive engineer.
Fuel: Nothing Beats Moms Garlic Chicken.
Favorite thing about Pact-One: Making new friends at clients offices. I Have really enjoyed being “part of the family” at many client’s offices.
Recharging zone: Perfecting the running of a V12 engine, or out on the lake.
Apps I can't live without: google maps!! The greatest of them all!!
Tech tip: If you hit print once and it doesn’t come out, don’t keep pressing print, call me.

Days at Pact-One:

Expertise: Troublemaker
Hometown: Albany, GA
First job: Picnic Pizza, eating pizza/calzones was my primary job, delivering was secondary, ever wonder why your pizza was late?
Education and training: Ongoing
Number of computers at home: 9 (more if VM’s count)
Hobbies: Computing (embarrassing I know)
Fuel: Mountain Dew
Favorite thing about Pact-One: Pact-One inspires everyone to always try and find something to improve on
Recharging zone:
Apps I can’t live without
Tech tip: Keep Greg on speed dial

Days at Pact-One:

Expertise: Graphic Design
Hometown: Lake Forest, CA
First job: Production Engineer
Education and training: Bachelor of Arts Degree in Graphic Design at Cal State Long Beach
Number of computers at home: 2 Desktops, 2 Laptops, 2 iPads
Hobbies: Graphic Design, Hiking, Rock Climbing, Cycling, Gaming
Fuel: Frozen Yogurt
Favorite thing about Pact-One: Friendly and Caring Coworkers
Recharging zone: Video Games, Great Music, Anything with my Wife
Apps I can't live without: Plex, Pandora, Yelp
Tech tip: Regularly Audit Your Privacy Settings on Social Networks

Expertise: Networking Administration, maintenance and troubleshooting
Help Desk / Technical Services

  • Desktop and software repair and support
  • POS systems
  • PC / applications deployment

Hometown: Born and Raised Richmond California
First job: Teaching Computer Programming at Nystrom Elementary School
Education and training:
State University Hayward California (CSUH)
Global Knowledge (CCNA, CCNP courses)
Number of computers at home: 3 Computers personally, but everyone in the house has at least two
Hobbies: Hiking, bike riding, poetry and writing short stories.
Fuel: Ceviche
Favorite thing about Pact-One: The ability to work with a broad range of technologies, instead of being silo’d into one arena
Recharging zone: On top of some mountain, looking down at the view
Apps I can't live without: Google Drive and texting
Tech tip: Did you reboot?

Expertise: people. Talking to people.
Hometown: Alpine, ca
First job: sales associate at Nike outlet
Education and training: Physics at San Diego State and years of hotel customer service.
Number of computers at home: 4
Hobbies: GYM! Video games. Raising triplets. Not in that order
Fuel: Copious amounts of caffeine
Favorite thing about Pact-One: talking to the team about randomness.
Recharging zone: gym
Apps I can't live without: google maps
Tech tip: smile. Even if on the phone.