Meet the Team

Expertise: Network sales and design. HIPAA security, VoIP Phone solutions
Hometown: Tucson, AZ
First job: Installing computer cables and washing dishes part time.
Education and training: Mira Costa College -San Diego, CDT Computer Technology - Los Angeles
Number of computers at home: 2
Hobbies: Coaching youth sports, golf, gardening, Travel
Fuel: Gummy Bears, Micro Beers, My girlfriends cooking
Favorite thing about Pact-One: All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales.
Recharging zone: The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend
Apps I can't live without: Google Maps, Words with Friends, Spotify
Tech tip: If you want to make your technology less intrusive, call Pact-One

Expertise: Building a Strong Team.
Hometown: Sandpoint, Idaho
First job: Hostess at Copper Penny Restaurant
Education and training: Point Loma College
Number of computers at home: 6
Hobbies: Genealogy & Gardening
Fuel: Spicy Sushi and Shrimp!
Favorite thing about Pact-One: The ability to harness the strength of each team member, no cookie-cutters.
Recharging zone: All 4 Seasons… Spring, Summer, Fall & Winter
Apps I can't live without: Amazon
Tech tip: Use technology to bring out the best in you.

Expertise: Technical Operations
Hometown: Maui, Hawaii
First job: Wedding and Events Coordinator
Education and training: College of Southern Nevada
Number of computers at home: 3 in full service, have 2-3 in need of parts.
Hobbies: Sports, Exercising, Gardening
Fuel: Coffee
Favorite thing about Pact-One: Getting to work with the latest technology!
Recharging zone: My couch
Apps I can't live without: Amazon, Slickdeals
Tech tip: Have you tried turning it off and back on again?

Expertise: Removing obstacles that pose a threat to our vision
Hometown: Sherman Oaks, CA
First job: Newspaper delivery
Education and training: Accounting and Business Management plus way too many Microsoft, Citrix and Netware certifications
Organizations: Board Member - Dental Integrators Association 2009 - Present
Number of computers at home: 8
Hobbies: Travel, Golf and watching the Seahawks and Dodgers
Fuel: Hank’s Fine Steaks
Favorite thing about Pact-One: It is all about the people. Our team makes this an amazing place
Favorite Charities: TeamSmile and CDA Cares
Recharging zone: Anywhere tropical or mountainous with my family
Apps I can't live without: MLB At Bat, Google Maps and Amazon
Tech tip: If you need help with your technology, give Pact-One a call

Expertise: Network sales and design. HIPAA security, VoIP Phone solutions
Hometown: Tucson, AZ
First job: Installing computer cables and washing dishes part time.
Education and training: Mira Costa College -San Diego, CDT Computer Technology - Los Angeles
Number of computers at home: 2
Hobbies: Coaching youth sports, golf, gardening, Travel
Fuel: Gummy Bears, Micro Beers, My girlfriends cooking
Favorite thing about Pact-One: All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales.
Recharging zone: The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend
Apps I can't live without: Google Maps, Words with Friends, Spotify
Tech tip: If you want to make your technology less intrusive, call Pact-One

Expertise:  Still figuring that out : )
Hometown:  Saginaw, MI
First job:  Lifeguard
Education and training: B.S. Recreation and Leisure Services
Number of computers at home: 1
Hobbies: Animal Rescue
Fuel:  Milk Chocolate Caramel Patties
Favorite thing about Pact-One:  The Team
Recharging zone: The couch
Apps I can't live without:
Tech tip: F7

Expertise: Creative Marketing, Graphic Design, Writing, and Video Production.
Hometown: Atlanta, GA (where every road begins with "peach")
First job: 16-year-old tie salesman at a booth inside the mall.
Education and training: Georgia State University - Marketing has been my life since 2001.
Organizations: OMPA
Number of computers at home: 3 Laptops, 2 MacBooks, and 2 iPads.
Hobbies: I'm an actor and produce films in my spare time. I also love traveling, hiking, and concerts.
Fuel: Coffee, sunshine, good music and feeling inspired. Great ideas fuel me!
Favorite thing about Pact-One: The people, the integrity of their services, and their commitment to their customers. I'm very proud to be on the Pact-One team!
Favorite Charities: St. Jude and Compassion International
Recharging zone: Bell Rock in Sedona, AZ and watching Netflix with my fiancé and two chihuahuas.
Apps I can't live without: Google Calendar, Waze, Amazon, Marco Polo, Spotify and Asana.
Tech tip: To easily extract images from a Word (.docx) file, simply change the file name from .docx to .zip and open the file. The pictures will be in one of the directories.

Expertise: Coding, databases, backup software and operating systems
Hometown: Seattle, WA
First job: Newspaper delivery
Education and training: Some college and technical certifications
Number of computers at home: 4
Hobbies: Gaming, song writing and studio recording
Fuel: Coffee
Favorite thing about Pact-One: The people I get to work with
Recharging zone: Couch and bed
Apps I can’t live without: Chrome, ebay and cubase
Tech tip: Save soon and often

Expertise: Windows and Linux Networking
Hometown: San Diego
First job: Round Table Pizza
Education and training: Every tech class high school offered, Coleman University, MSDN courses
Number of computers at home: 4
Hobbies: Video and Tabletop Gaming
Fuel: Slaters 50/50
Favorite thing about Pact-One: Great culture and good people to work with
Recharging zone: Imperial Beach or curled up watching movies.
Apps I can't live without: Waze, Google Drive, Spotify
Tech tip: Wind the spring from a pen around your power/usb cords, it will prevent them from bending and breaking.

Expertise: Love to troubleshoot & figure things out. Works hands on as I used to be a mechanic.
Hometown: West Covina, CA
First job: Mechanic on Japanese cars
Education and training: College and self-taught
Number of computers at home: 4
Hobbies: Running, Swimming, Riding a bike, Mess with Tech stuff, Fix things and Go out with the family
Fuel: Love Mexican Food, Carrot Juice and Teas of different flavors
Favorite thing about Pact-One: We have vast amount of talent on our team, we all work together and help each other out to speed up the process of helping our clients.
Recharging zone: Spending time with the family and my two kids.
Apps I can’t live without: BBC News, CNN News and CNet.
Tech tip: Make sure you have a backup of your data because one day you will need it and it will come in handy.

Expertise: Troubleshooting difficult computer problems, they are a challenging puzzle to me
Hometown: San Diego, CA
First job: Selling Mistletoe as a kid during Christmas
Education and training:
Number of computers at home: 5
Hobbies: Computer Programming, Software Development, Web Development and Gaming
Fuel: Coffee
Favorite thing about Pact-One: Great Atmosphere and a company that truly cares about us as employees.
Recharging zone: Home on my computer playing video games.
Apps I can't live without: Spotify and Excel
Tech tip: Rebooting the device really does fix a lot of problems.

Expertise: Providing friendly customer service.
Hometown: Wilmington, NC
First job: Hotel Front Desk Receptionist
Education and training: BS in Geography at Appalachian State University, GIS Certification
Number of computers at home: Too many. Two gaming rigs, two laptops, one media center PC, one home server, and one Mac.
Hobbies: Video games, reading, hiking, reptile husbandry (I keep snakes and geckos), and anything and everything Star Wars. 
Fuel: Obscene amounts of coffee and sweet tea.
Favorite thing about Pact-One: My coworkers and the relationships I’ve formed with clients. 
Recharging zone: Getting outdoors and going for a hike or visiting the beach. 
Apps I can’t live without: Star Wars app, Google Maps, MyRadar
Tech tip: Press Ctrl + Z to undo an action if you accidentally delete something or make a mistake. It works in most programs!

Expertise:  Customer Service Extraordinaire
Hometown:  Mesa, AZ
First job:  Target
Number of computers at home: 2
Hobbies:  Going to the beach, farmers markets, concerts and refurbishing old furniture
Fuel:  Sushi and Ramen
Favorite thing about Pact-One:  Everyone looks out for each other
Favorite Charities:  Wounded Warriors Project and The Humane Society
Recharging zone: Exploring Balboa Park and Ocean Beach
Apps I can't live without:  Addicted to Pinterest and sadly Instagram
Tech Tip:  When all else fails Re-boot!

Expertise: Food enthusiast with a passion in IT work
Hometown: Fullerton, CA
First job: Macy’s
Education and training: University of California, Irvine
Number of computers at home: 4
Hobbies: Playing Golf, Tennis, Video Games
Fuel: Braised Short Ribs or Korean BBQ Short Ribs
Favorite thing about Pact-One: Working with awesome co-workers!
Recharging zone: Playing video games on Xbox One: Gears of War, Halo, Star Wars Battlefront
Apps I can't live without: Candy Crush and Clash of Clans
Tech tip: Did you reboot your computer?

Expertise: Meticulous in diagnosing and repairing electronics.
Hometown: Las Vegas, NV
First job: Vans Clothing
Education and training: Over 10 years experience in IT. Apple hardware / software certified.
Number of computers at home: 4
Hobbies: Figuring out how things work. Playing guitar. Video games. Building Legos with my daughter. Hanging out with friends.
Fuel: Cracked Pepper sunflower seeds. Mountain Dew. Now and Laters.
Favorite thing about Pact-One: Working with a team of people who are engaged and motivated to deliver amazing service and support to our clients.
Recharging zone: Chilling at home.
Apps I can't live without: CW mobile. Google Maps. Imgur. NPR One.
Tech tip: Alt + F4 closes everything.

Expertise: Computer hardware
Hometown: Brooklyn, NY
First job: Cashier
Education and training: Pact-One
Number of computers at home: 6
Hobbies: Photography, Model Crafting, collecting Star Wars memorabilia
Fuel: Iced Coffee
Favorite thing about Pact-One: The great team of co-workers
Recharging zone: Unwinding by playing video games or watching movies
Apps I can't live without: Google Maps, Yelp, Spotify
Tech tip: Read and save those manuals, they might be useful to have one day.

Expertise: Finding the solutions out others seem to miss.
Hometown: Morgan Hill, CA
First job: Mervyn’s
Education and training: Gavilyn College, Television production and Networking design, Microsoft Courses.
Number of computers at home: 3
Hobbies: Restoring Classic Jaguars/ Steam locomotive engineer.
Fuel: Nothing Beats Moms Garlic Chicken.
Favorite thing about Pact-One: Making new friends at clients offices. I Have really enjoyed being “part of the family” at many client’s offices.
Recharging zone: Perfecting the running of a V12 engine, or out on the lake.
Apps I can't live without: google maps!! The greatest of them all!!
Tech tip: If you hit print once and it doesn’t come out, don’t keep pressing print, call me.

Expertise: Graphic Design
Hometown: Lake Forest, CA
First job: Production Engineer
Education and training: Bachelor of Arts Degree in Graphic Design at Cal State Long Beach
Number of computers at home: 2 Desktops, 2 Laptops, 2 iPads
Hobbies: Graphic Design, Hiking, Rock Climbing, Cycling, Gaming
Fuel: Frozen Yogurt
Favorite thing about Pact-One: Friendly and Caring Coworkers
Recharging zone: Video Games, Great Music, Anything with my Wife
Apps I can't live without: Plex, Pandora, Yelp
Tech tip: Regularly Audit Your Privacy Settings on Social Networks

Expertise: Networking Administration, maintenance and troubleshooting
Help Desk / Technical Services

• Desktop and software repair and support
• POS systems
• PC / applications deployment

Hometown: Born and Raised Richmond California
First job: Teaching Computer Programming at Nystrom Elementary School
Education and training:
State University Hayward California (CSUH)
Global Knowledge (CCNA, CCNP courses)
Number of computers at home: 3 Computers personally, but everyone in the house has at least two
Hobbies: Hiking, bike riding, poetry and writing short stories.
Fuel: Ceviche
Favorite thing about Pact-One: The ability to work with a broad range of technologies, instead of being silo’d into one arena
Recharging zone: On top of some mountain, looking down at the view
Apps I can't live without: Google Drive and texting
Tech tip: Did you reboot?

Expertise: people. Talking to people.
Hometown: Alpine, ca
First job: sales associate at Nike outlet
Education and training: Physics at San Diego State and years of hotel customer service.
Number of computers at home: 4
Hobbies: GYM! Video games. Raising triplets. Not in that order
Fuel: Copious amounts of caffeine
Favorite thing about Pact-One: talking to the team about randomness.
Recharging zone: gym
Apps I can't live without: google maps
Tech tip: smile. Even if on the phone.