Dan Edwards
CEO
Sean Hans
Vice President
Kim Hansen
Director of Operations
Kyle Christensen
Service Manager
Greg Richards
Technical Director
Mike Mascaro
San Francisco Bay and Sacramento Account Manager
Jon Sly
Las Vegas Account Manager
Sean Hans
San Diego/LA Account Manager
Sean Berlanga
Technical Services Engineer
Matt Edwards
Technical Services Engineer
Mike Ohls
Technical Services Engineer
Reza Javadi
Technical Services Engineer
Rusty Smith
Technical Services Engineer
Ashley Lockerman
Technical Services Engineer
AJ Lara
Technical Services Engineer
Freddie Garcia
Technical Services Engineer
Ryan Lapid
Technical Services Engineer
Calvin Kincaid
Technical Services Engineer
Javier Vazquez
Technical Services Engineer
Shawn Giovanetti
Technical Services Engineer
Chris Conklin
Technical Services Engineer
Taylor Balty
Technical Services Engineer
Stayce Gatison
Technical Services Engineer
CEO LinkedIn
Expertise : | Removing obstacles that pose a threat to our vision |
Hometown : | Sherman Oaks, CA |
First Job : | Newspaper delivery |
Education and Training : | Accounting and Business Management plus way too many Microsoft, Citrix, and Netware certifications |
Organizations : | Board Member, Future Smiles 2018 – Present Board Member, Dental Integrators Association 2009 – 2019 |
Number of Computers at Home : | 8 |
Hobbies : | Travel, golf, and watching the Seahawks and Dodgers |
Fuel : | Hank’s Fine Steaks |
Favorite Thing About Pact-One Solutions : | It is all about the people. Our team makes this an amazing place |
Favorite Charities : | Future Smiles and Team Smiles |
Recharging Zone : | Anywhere tropical or mountainous with my family |
Apps Can't Live Without : | MLB At Bat, Google Maps, and Amazon |
Tech Tip : | If you need help with your technology, give Pact-One a call |
Vice President LinkedIn
Expertise : | Network sales and design. HIPAA security, VoIP Phone solutions |
Hometown : | Tucson, AZ |
First Job : | Installing computer cables and washing dishes part time. |
Education and Training : | Mira Costa College -San Diego, CDT Computer Technology - Los Angeles |
Number of computers at home : | 2 |
Hobbies : | Coaching youth sports, golf, gardening, Travel |
Fuel : | Gummy Bears, Micro Beers, My girlfriends cooking |
Favorite Thing About Pact-One Solutions : | All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales. |
Recharging Zone : | The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend |
Apps Can't Live Without : | Google Maps, Words with Friends, Spotify |
Tech Tip : | If you want to make your technology less intrusive, call Pact-One |
Director of Operations LinkedIn
Expertise: | Building a Strong Team. |
Hometown: | Sandpoint, Idaho |
First job: | Hostess at Copper Penny Restaurant |
Education and training: | Point Loma College |
Number of computers at home: | 6 |
Hobbies: | Genealogy & Gardening |
Fuel: | Spicy Sushi and Shrimp! |
Favorite thing about Pact-One: | The ability to harness the strength of each team member, no cookie-cutters. |
Recharging zone: | All 4 Seasons… Spring, Summer, Fall & Winter |
Apps I can't live without: | Amazon |
Tech tip: | Use technology to bring out the best in you. |
Service Manager LinkedIn
Expertise: | Nunchaku and Guacamole |
Hometown: | Alpine, Ca |
First job: | Sandwich Engineer at Submarina |
Education and training: | Bachelors in Cognitive Psychology, Minor in Photography |
Number of computers at home: | 2 |
Fuel: | oatmeal and peanut butter |
Favorite thing about Pact-One: | Mike Mascaro |
Recharging zone: | Yosemite, Ca |
Apps I can't live without: | Feedly, Untappd, Spotify |
Tech tip: | Ask Greg |
Technical Director
Expertise: | Technical Operations |
Hometown: | Maui, Hawaii |
First job: | Wedding and Events Coordinator |
Education and training: | College of Southern Nevada |
Number of computers at home: | 3 in full service, have 2-3 in need of parts. |
Hobbies: | Sports, Exercising, Gardening |
Fuel: | Coffee |
Favorite thing about Pact-One: | Getting to work with the latest technology! |
Recharging zone: | My couch |
Apps I can't live without: | Amazon, Slickdeals |
Tech tip: | Have you tried turning it off and back on again? |
San Francisco Bay and Sacramento Account Manager
LinkedIn
Expertise : | Medical technology and digital imaging |
Hometown : | Pleasant Hill, CA |
First Job : | Pet Store was 11, worked for credit to buy fish |
Education and Training : | AAS in Electrical Engineering, History, geology |
Organizations : | Steering Committee for the CDA Foundation 2015 – Present |
Number of Computers at Home : | 3 computers: 2 desktops 1 laptop 6 tablets 4 iPads 2 galaxy tablets |
Hobbies : | Bicycle racing, gardening, beekeeping and gold prospecting. |
Fuel : | BBQ Tri-Tip |
Favorite Thing About Pact-One Solutions : | Travel |
Recharging Zone : | Hiking in the Redwoods |
Apps Can't Live Without : | Google Earth, Flipboard, Zillow |
Favorite Charities : | CDA Foundation / CDA Cares |
Tech Tip : | Don’t forget that technology doubles every 18 months! |
Las Vegas Account Manager
LinkedIn
Hometown : | Hemet, CA |
First Job : | Holiday Inn Downtown Salt Lake Concierge |
Education and Training : | High School |
Number of computers at home : | 3 |
Hobbies : | Snowboarding |
Fuel : | Mt Dew |
Favorite Thing About Pact-One Solutions : | Co-workers |
Recharging Zone : | Camping and Snowboarding |
Apps Can't Live Without : | Pandora |
Vice President
LinkedIn
Expertise : | Network sales and design. HIPAA security, VoIP Phone solutions |
Hometown : | Tucson, AZ |
First Job : | Installing computer cables and washing dishes part time. |
Education and Training : | Mira Costa College -San Diego, CDT Computer Technology - Los Angeles |
Number of computers at home : | 2 |
Hobbies : | Coaching youth sports, golf, gardening, Travel |
Fuel : | Gummy Bears, Micro Beers, My girlfriends cooking |
Favorite Thing About Pact-One Solutions : | All the great people I get to work with and that our clients continually express how they appreciate the level of expertise and service that our team provides from service to sales. |
Recharging Zone : | The Thai restaurant garden I help take care of. Yoga class. Any sporting event. Best of all - Spending time with my girlfriend |
Apps Can't Live Without : | Google Maps, Words with Friends, Spotify |
Tech Tip : | If you want to make your technology less intrusive, call Pact-One |
Office Manager / Accounting
Expertise : | Getting the CEO to take out the trash |
Hometown : | La Canada, CA |
First Job : | Doctor’s Office in Verdugo Hills |
Education and Training : | it is never-ending |
Organizations : | Steering Committee for the CDA Foundation 2015 – Present |
Number of Computers at Home : | 8 |
Hobbies : | shopping, decorating, gardening, cooking/baking and watching my daughter dance. |
Fuel : | COFFEE |
Favorite Thing About Pact-One Solutions : | We have an awesome P1 family, we all work very well together! |
Recharging Zone : | The beach with my family |
Apps Can't Live Without : | Facebook, Instagram, Twitter, Google maps and Shazam |
Tech Tip : | When you’ve tried the rest, call the best -- Pact–ONE! |
Purchasing Manager
Expertise : | Still figuring that out : ) |
Hometown : | Pleasant Hill, CA |
First Job : | Saginaw, MI |
Education and Training : | Lifeguard |
Organizations : | B.S. Recreation and Leisure Services |
Number of Computers at Home : | 1 |
Hobbies : | Animal Rescue |
Fuel : | Milk Chocolate Caramel Patties |
Favorite Thing About Pact-One Solutions : | The Team |
Recharging Zone : | The couch |
Tech Tip : | F7 |
Technical Services Engineer
Expertise: | Unofficial Outlook expert |
Hometown: | El Cajon, CA |
First job: | Christmas tree lot attendant at Sears garden center |
Education and training: | El Dorado College, Cuyamaca College, Life |
Number of computers at home: | 6 |
Hobbies: | Going to the movies or watching at home. Reptile enthusiast. Star Wars geek |
Fuel: | I am a Tacoholic |
Favorite thing about Pact-One: | The people I work with |
Recharging zone: | Spending time with my kids or relaxing at home with a good movie. |
Apps I can't live without: | Inkpad, because I can’t seem to remember stuff |
Tech tip: | Read what you are installing. Don’t just click through your install. Especially if it is a new application that you know nothing about. It will save you from having to try to uninstall a weather toolbar or changing your default browser back. |
Technical Services Engineer
Expertise: | Coding, databases, backup software and operating systems |
Hometown: | Seattle, WA |
First job: | Newspaper delivery |
Education and training: | Some college and technical certifications |
Number of computers at home: | 4 |
Hobbies: | Gaming, song writing and studio recording |
Fuel: | Coffee |
Favorite thing about Pact-One: | The people I get to work with |
Recharging zone: | Couch and bed |
Apps I can’t live without: | Chrome, ebay and cubase |
Tech tip: | Save soon and often |
Technical Services Engineer
Expertise: | Windows and Linux Networking |
Hometown: | San Diego |
First job: | Round Table Pizza |
Education and training: | Every tech class high school offered, Coleman University, MSDN courses |
Number of computers at home: | 4 |
Hobbies: | Video and Tabletop Gaming |
Fuel: | Slaters 50/50 |
Favorite thing about Pact-One: | Great culture and good people to work with |
Recharging zone: | Imperial Beach or curled up watching movies. |
Apps I can’t live without: | Waze, Google Drive, Spotify |
Tech tip: | Wind the spring from a pen around your power/usb cords, it will prevent them from bending and breaking. |
Technical Services Engineer
Expertise: | Love to troubleshoot & figure things out. Works hands on as I used to be a mechanic. |
Hometown: | West Covina, CA |
First job: | Mechanic on Japanese cars |
Education and training: | College and self-taught |
Number of computers at home: | 4 |
Hobbies: | Running, Swimming, Riding a bike, Mess with Tech stuff, Fix things and Go out with the family |
Fuel: | Love Mexican Food, Carrot Juice and Teas of different flavors |
Favorite thing about Pact-One: | We have vast amount of talent on our team, we all work together and help each other out to speed up the process of helping our clients. |
Recharging zone: | Spending time with the family and my two kids. |
Apps I can’t live without: | BBC News, CNN News and CNet. |
Tech tip: | Make sure you have a backup of your data because one day you will need it and it will come in handy. |
Technical Services Engineer
Expertise: | Troubleshooting difficult computer problems, they are a challenging puzzle to me |
Hometown: | San Diego, CA |
First job: | Selling Mistletoe as a kid during Christmas |
Number of computers at home: | 5 |
Hobbies: | Computer Programming, Software Development, Web Development and Gaming |
Fuel: | Coffee |
Favorite thing about Pact-One: | Great Atmosphere and a company that truly cares about us as employees. |
Recharging zone: | Home on my computer playing video games. |
Apps I can't live without: | Spotify and Excel |
Tech tip: | Rebooting the device really does fix a lot of problems. |
Technical Services Engineer
Expertise: | Providing friendly customer service. |
Hometown: | Wilmington, NC |
First job: | Hotel Front Desk Receptionist |
Education and training: | BS in Geography at Appalachian State University, GIS Certification |
Number of computers at home: | Too many. Two gaming rigs, two laptops, one media center PC, one home server, and one Mac. |
Hobbies: | Video games, reading, hiking, reptile husbandry (I keep snakes and geckos), and anything and everything Star Wars. |
Fuel: | Obscene amounts of coffee and sweet tea. |
Favorite thing about Pact-One: | My coworkers and the relationships I’ve formed with clients. |
Recharging zone: | Getting outdoors and going for a hike or visiting the beach. |
Apps I can’t live without: | Star Wars app, Google Maps, MyRadar |
Tech tip: | Press Ctrl + Z to undo an action if you accidentally delete something or make a mistake. It works in most programs |
Technical Services Engineer LinkedIn
Expertise: | Field Technician |
Hometown: | El Paso, Texas |
First job: | Lot Attendant at a Ford Dealership |
Education and training: | San Diego State, A+, MCP |
Number of computers at home: | 2 |
Hobbies: | Fishing, Golf, Sports, and running. |
Fuel: | Trying new restaurants, traveling, Dallas Cowboys and my family |
Favorite thing about Pact-One: | The people I work with and the clients I help. |
Recharging zone: | Being out on the Pacific ocean with a tank full of bait and a fish waiting to get caught. |
Apps I can't live without: | Uber, Bleacher Report, Spotify, and MakeAMeme |
Tech tip: | If an app is frozen on your iphone, hold the power button down till you see the “slide to power off” prompt. Instead of sliding to power off the phone, push and hold the home button until you return to the home screen. This will force quit and refresh the app. |
Technical Services Engineer LinkedIn
Expertise: |
Networking Administration, maintenance and troubleshooting Help Desk / Technical Services
|
Hometown: | Born and Raised South San Francisco |
First job: | US Army – Combat Engineer (12 Bravo) |
Education and training: |
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Number of computers at home: | 5 Computers |
Hobbies: | Showing my 57 Chevy Belair at car shows with my wife |
Fuel: | Starbucks |
Favorite thing about Pact-One: | Pact-One values their employees and the camaraderie |
Recharging zone: | My Sunday Morning Men’s Bible Study |
Apps I can't live without: | Waze and ITunes |
Tech tip: | You’ve probably heard people say it a million times, and there’s a reason for it. You always think data loss won’t happen to you, but it happens to everyone one day, and having a good, up to date backup is the only way to avoid frustration down the road. Plus, setting it up is insanely easy and is something absolutely everyone can do, so you have no excuse: start backing up right now. You’ll be glad you did. |
Technical Services Engineer
LinkedIn
Expertise: | Food enthusiast with a passion in IT work |
Hometown: | Fullerton, CA |
First job: | Macy’s |
Education and training: | University of California, Irvine |
Number of computers at home: | 4 |
Hobbies: | Playing Golf, Tennis, Video Games |
Fuel: | Braised Short Ribs or Korean BBQ Short Ribs |
Favorite thing about Pact-One: | Working with awesome co-workers! |
Recharging zone: | Playing video games on Xbox One: Gears of War, Halo, Star Wars Battlefront |
Apps I can't live without: | Candy Crush and Clash of Clans |
Tech tip: | Did you reboot your computer? |
Technical Services Engineer
LinkedIn
Expertise: | Meticulous in diagnosing and repairing electronics. |
Hometown: | Las Vegas, NV |
First job: | Vans Clothing |
Education and training: | Over 10 years experience in IT. Apple hardware / software certified. |
Number of computers at home: | 4 |
Hobbies: | Figuring out how things work. Playing guitar. Video games. Building Legos with my daughter. Hanging out with friends. |
Fuel: | Cracked Pepper sunflower seeds. Mountain Dew. Now and Laters. |
Favorite thing about Pact-One: | Working with a team of people who are engaged and motivated to deliver amazing service and support to our clients. |
Recharging zone: | Chilling at home. |
Apps I can't live without: | CW mobile. Google Maps. Imgur. NPR One. |
Tech tip: | Alt + F4 closes everything. |
Technical Services Engineer LinkedIn
Expertise: | Computer hardware |
Hometown: | Brooklyn, NY |
First job: | Cashier |
Education and training: | Pact-One |
Number of computers at home: | 6 |
Hobbies: | Photography, Model Crafting, collecting Star Wars memorabilia |
Fuel: | Iced Coffee |
Favorite thing about Pact-One: | The great team of co-workers |
Recharging zone: | Unwinding by playing video games or watching movies |
Apps I can't live without: | Google Maps, Yelp, Spotify |
Tech tip: | Read and save those manuals, they might be useful to have one day. |
Technical Services Engineer LinkedIn
Expertise: | Finding the solutions out others seem to miss. |
Hometown: | Morgan Hill, CA |
First job: | Mervyn’s |
Education and training: | Gavilyn College, Television production and Networking design, Microsoft Courses. |
Number of computers at home: | 3 |
Hobbies: | Restoring Classic Jaguars/ Steam locomotive engineer. |
Fuel: | Nothing Beats Moms Garlic Chicken. |
Favorite thing about Pact-One: | Making new friends at clients offices. I Have really enjoyed being “part of the family” at many client’s offices. |
Recharging zone: | Perfecting the running of a V12 engine, or out on the lake. |
Apps I can't live without: | google maps!! The greatest of them all!! |
Tech tip: | If you hit print once and it doesn’t come out, don’t keep pressing print, call me. |
Technical Services Engineer LinkedIn
Expertise: | Troublemaker |
Hometown: | Albany, GA |
First job: | Picnic Pizza, eating pizza/calzones was my primary job, delivering was secondary, ever wonder why your pizza was late? |
Education and training: | Ongoing |
Number of computers at home: | 9 (more if VM’s count) |
Hobbies: | Computing (embarrassing I know) |
Fuel: | Mountain Dew |
Favorite thing about Pact-One: | Pact-One inspires everyone to always try and find something to improve on |
Tech tip: | Keep Greg on speed dial |
Technical Services Engineer LinkedIn
Expertise: | Graphic Design |
Hometown: | Lake Forest, CA |
First job: | Production Engineer |
Education and training: | Bachelor of Arts Degree in Graphic Design at Cal State Long Beach |
Number of computers at home: | 2 Desktops, 2 Laptops, 2 iPads |
Hobbies: | Graphic Design, Hiking, Rock Climbing, Cycling, Gaming |
Fuel: | Frozen Yogurt |
Favorite thing about Pact-One: | Friendly and Caring Coworkers |
Recharging zone: | Video Games, Great Music, Anything with my Wife |
Apps I can't live without: | Plex, Pandora, Yelp |
Tech tip: | Regularly Audit Your Privacy Settings on Social Networks |
Technical Services Engineer LinkedIn
Expertise: | Networking Administration, maintenance and troubleshooting
Help Desk / Technical Services
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Hometown: | Born and Raised Richmond California |
First job: | Teaching Computer Programming at Nystrom Elementary School |
Education and training: |
State University Hayward California (CSUH) Global Knowledge (CCNA, CCNP courses) |
Number of computers at home: | 3 Computers personally, but everyone in the house has at least two |
Hobbies: | Hiking, bike riding, poetry and writing short stories. |
Fuel: | Ceviche |
Favorite thing about Pact-One: | The ability to work with a broad range of technologies, instead of being silo’d into one arena |
Recharging zone: | On top of some mountain, looking down at the view |
Apps I can't live without: | Google Drive and texting |
Tech tip: | Did you reboot? |