Services

IT Solutions Tailored to Support Your Practice

Pact-One Managed IT Solutions

Total Care
Core Remote
Assist

MANAGED

Network Monitoring & Alert Response
Inventory Management
Lifecycle Management

INCLUDED SUPPORT

Live Client Services Team
Limited Remote and Phone Support
Unlimited Remote and Phone Support
Local Onsite Support*
Emergency and On-call Weekend Support
Multi Practice Site Support

MULTILAYERED SECURITY

Managed Security Updates
Ransomware Protection
Web Filtering
Intrusion Prevention

AIR GAP BACKUP & DISASTER RECOVERY SOLUTION

Cloud Backup - Once a Day
Managed HIPAA Compliant Backup Disaster Rapid Recovery

DENTAL & DENTAL SPECIALTY EXPERTISE & INTEGRATION

Practice Management System Updates *
Dental Imaging System Updates*
Imaging/ 2D/ 3D*
Digital Panoramic X-ray Systems*
Digital Intraoral Sensors*
Intraoral Cameras *
3D Scanners*
Digital Signature Pads*
3D Printers*

DEDICATED CLIENT SUCCESS MANAGER

Ongoing IT Strategy & Budgeting*
 Internet Cost Analysis*

ADD-ON SERVICES

Phones – VoIP
Microsoft 365 Hosting & Encrypted Email
HIPAA Assessment, Training and Documentation Solutions
Secure Remote Access

(*) Indicates feature that is available to Pact-One Core Services for an additional cost

Let’s decide together whether it’s time to outsource your IT management
to the experts.


Dental IT Support

Help desk and local onsite technicians
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Client Success Manager - (Dental IT Consulting)

Professional insight on hardware, time-saving technology, and budget-friendly IT solutions.
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Network Security

HIPAA healthcare-level security
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Network Management & Support

Proactively monitor and respond for optimum performance
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Backup & Disaster Recovery

“Air gap” backup solution that also defends against attacks and data loss.
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Cloud Solutions

Design, monitor, manage and secure your practice IT infrastructure in the cloud environment.
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Additional Services

VoIP Solutions, Office 365, Email hosting, HIPAA Risk Assessments
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Find the Expertise You Need

Dental IT Support

Help desk and local onsite technicians
Learn More

Client Success Manager

Professional insight on hardware, time-saving technology, and budget-friendly IT solutions.
Learn More

Network Security

HIPAA healthcare-level security
Learn More

Network Management & Support

Proactively monitor and respond for optimum performance
Learn More

Backup & Disaster Recovery

“Air gap” backup solution that also defends against attacks and data loss.
Learn More

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