I just wanted to let you know how happy I am with Shawn's heroic effort to save our X-ray acquisition PC from the depths of the grave. After only one day of downtime, Shawn came this morning and swapped out the power supply and we are back up and running with X-rays and consults hardly skipping a beat. Had I gone with Schein's recommendation of replacing the whole unit would have been at a 5K expense! It is examples like this where partnering with Pact One brings enormous value to my practice and allows me to focus on the important stuff-my patients! Thanks again for providing seamless IT support and keep up the great work!!!

Dr. Wu,
Palo Alto, CA

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