Protecting Your Technology from Unexpected Power Outages

Protecting Your Technology from Unexpected Power Outages

There is nothing more frustrating than having important equipment in a dental practice go down due to a power outage. It can be especially daunting when the cause of the interruption is outside of our control, like storms and extreme weather. Making proper preparations before an outage takes place can save hours or even days of lost work. But what should practitioners do during an unexpected power failure? And how do they recover quickly after one? The answers may surprise you! Read on to learn how to prepare for unexpected power outages and what to do during and after an outage so that operations flow smoothly, no matter what Mother Nature throws at you.

Unexpected Power Outages and Why Dental Practices Need to Act

Power outages can be a huge disruption to daily workflow in any business, especially those that require the use of sophisticated medical equipment. Keeping your dental practice ready for an unexpected power outage is important for the safety of both your patients and staff. Volatile power outages can arise quickly due to storm-related issues, grid failure, or even solar flare activity. Implementing precautionary steps such as identifying backup plans, testing them regularly, and sourcing reliable IT support services are key to protecting your dental practice from power disruptions. Dentists must also ensure their technological systems are sufficiently backed up ahead of time so that data is saved should the worst occur. With these measures in place and the help of IT professionals providing ongoing multiple layers of safeguarding protocols and service maintenance, dental practices can remain prepared not only during but also before and after a power disruption. 

Preparation is Key to Protecting your Technology from Unexpected Power Outages

Preparation before a power outage is critical for dental practices to ensure that essential equipment remains operational and patient data is secure. In worst-case scenarios, not being prepared can mean losses of critical data, prolonged downtime, and lost revenues. Taking the right precautions can make the difference between a smooth recovery period or one filled with difficulty and frustration. Preparation before a power outage is key in mitigating potential risks associated with technology failure due to loss of power. To ensure that your practice is protected from any potential loss due to an unexpected power outage, consider taking the following steps to protect your technology: 

  1. Invest in surge protection strips for all devices
  2. Use uninterruptible power supplies (UPS) and battery backups
  3. Have a generator on hand as a backup power source
  4. Identify backup plans and test regularly
  5. Ensure technological systems are backed up ahead of time
  6. Source reliable IT support services
  7. Implement ongoing service maintenance

Protecting your practice against volatile power outages requires advance preparations; smart choice now can save your dental practice from headaches down the line. 

What to do During an Unexpected Power Outage 

A sudden power outage can be a stressful and disruptive event for any dental practice, but having a plan of action in place can make all the difference. When faced with an unexpected power outage, it is essential that practitioners take necessary precautions to protect their patients and equipment while they wait for power to return.  

First, practitioners should stay in communication with their patients. Keeping your patients informed about the situation will help to reduce any confusion or stress that may arise due to the unexpected change in routine. If your dental practice has VoIP (Voice Over Internet Protocol), your system could be forwarded to a cell phone. Simply reach out to your service provider or dental IT managed services provider for assistance. 

Practitioners should also immediately unplug all equipment directly connected to wall outlets before the power returns. This will help prevent shock from a voltage spike when power is restored and keep delicate dental equipment safe from damage. 

Finally, it is extremely important that practitioners secure the safety of any patient receiving treatment when an unexpected power outage occurs. If ventilation assistance is required, you should always have appropriate backup systems such as generators or portable ventilation machines ready.  

By taking these steps during an unexpected power outage, you can ensure that both your patients and technology remain safe until normal operations can resume. 

What to do After an Unexpected Power Outage Occurs 

After an unexpected power outage occurs, dental practices should take a few steps to ensure that the safety of their patients and technology have not been compromised. First, they should inspect any equipment connected directly to wall sockets to make sure that it has not been damaged by a power surge. If necessary, the equipment may need to be serviced or replaced before it can be used again. Also, all computer systems must be rebooted for them to function normally again. Lastly, dental practices must restore any lost data from backups or archives. With the help of a dental IT managed services provider, experienced IT support technicians can help restore any data that was lost during the outage. Taking these steps after an unexpected power outage will ensure that both patient safety and technological security remain intact and that business operations can return to normal quickly. 

The following is a list of items that should be checked after an unexpected power outage: 

  • Electrical wiring
  • Computers
  • Digital X-ray machines
  • Intraoral cameras
  • IT networks and servers
  • IT hardware including routers, switches, and modems
  • Firewalls and antivirus software programs
  • Laser dentistry equipment
  • Practice management and imaging software 

Technology Solutions that Provide Reliability During Emergencies 

Having reliable technology solutions in place to recover quickly from unexpected power outages is essential for any dental practice. One of the most important and cost-effective ways to guarantee reliability during emergencies is to maintain an up-to-date and well-maintained backup system. Having a comprehensive backup system will allow your dental practice to quickly restore any lost data, as well as help protect it from disasters such as viruses, ransomware, or system failures. Additionally, having a reliable IT managed services provider will ensure that there is always support available whenever and wherever needed. By utilizing managed services from an IT provider, you can ensure that your dental practice has access to the latest technologies and solutions for backup disaster and recovery, including secure cloud storage options for off-site access. This allows dental practices to return to normal operations more quickly and with minimal downtime. With IT support and managed services, you can make sure that your dental office runs like clockwork no matter what emergency may come its way. 


An unexpected power outage can have profound consequences for a dental practice, both in terms of patient safety and the preservation of delicate technology and data. To ensure that your business is prepared for any emergency situation, it is important to maintain an up-to-date backup system and partner with an IT managed services provider who will provide reliable support when you need it most. By taking these steps now, you can make sure that your patients remain safe during emergencies and that any lost data or damaged equipment can be quickly restored so operations return to normal as soon as possible. With the right IT solutions in place, you will not have to worry about unexpected power outages negatively impacting your business ever again!


In the event of unforeseen circumstances, such as power outages, ensure your dental practice does not skip a beat – rely on Pact-One Solutions for your dental IT needs. Connect with us today to learn more about how we can make a difference in your practice! 

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