Outsourcing IT + Billing Services with Dental Experts is a Great Superpower Strategy

When IT and billing systems are maintained at peak performance on a consistent basis, they create a well-built infrastructure that powers every aspect of a dental practice and enables the highest quality patient care to be delivered. Outsourcing these “non-dental” aspects of the practice may be the next step in your growth and profitability strategies.

5 Tech Tips to Streamline your Dental Practice’s Front-Office Processes

For most dental practices, most of the effort and attention in the realm of business improvement are directed toward the quality of care provided. This can take the form of investment in new equipment, the hiring of dentists with particular skill sets, or the training of existing staff.

A CEO’s Reflection from CDA Anaheim

Last week, Pact-One had the privilege to attend the CDA's The Art and Science of Dentistry in Anaheim, CA. This was the first in-person event in Southern California since the start of the pandemic. It was amazing to see so many businesses looking to impact the dental industry, both in southern California and across the nation.

How Secure Is My Password? A Guide to Password Security

Password Security 
What do you think when you hear the term “cybersecurity?” Do things like anti-virus, anti-malware, and firewalls come to mind? These are crucial factors in an appropriate, layered security plan. However, every practice needs another aspect of security that costs very little but can make a big difference - a password policy.

Cybersecurity Training for Employees: Reduce Your Risk

Most practice owners and office managers are working to improve their cybersecurity posture to prevent the same attacks and breaches that have made headlines in the past several years. They are updating their firewalls, looking into antivirus and antimalware tools, and performing penetration tests to uncover any weakness in their practice network.

What’s Is A Cybersecurity Audit?

In a digitally evolving world, it’s imperative that you have a cybersecurity plan in place. No matter what size your dental practice is, or what industry you serve, digital security is a must. Having a regularly scheduled cybersecurity audit and assessment for your practice is important.

5 Tips for Disaster Recovery Planning

At some point or another in your life, you've probably set up and worked on a plan for the future. Whether that meant starting a savings account, choosing a path for your collegiate education, or selecting an insurance plan, you started preparing for something down the road - good or bad.

7 Key Questions to Ask Your IT Provider

Technology is the backbone of every dental practice. To keep their technology running smoothly, dental offices require IT support. Some choose to hire in-house while in other cases, many decide to outsource. Outsourced dental IT can provide many benefits, but finding the right dental IT provider can prove difficult.

How working with MSPs can help your dental practice centralize data

Let’s imagine a hypothetical scenario where your patients create online accounts so that they can book their appointments on the web. When they get to the clinic, the receptionist asks them to fill out yet another form -- this time on paper, not a digital one.

Cybersecurity New Year’s resolutions you must make for 2022

Time flies by so fast, and soon, it’ll be a new year yet again. Congratulate yourself on being able to keep your practice going despite so many looming external threats like ransomware and phishers! However, you must not rest on your laurels because cybercriminals sure won’t. Here are New Year’s resolutions your organization must make to continue enjoying cybersecurity in 2022.
Implement multifactor authentication
Passwords are becoming easier to crack by the day.

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