Upgrading Your Dental IT Infrastructure: Is It Time?

Upgrading Your Dental IT Infrastructure: Is It Time?

Having an outdated IT infrastructure can be stressful and costly for a dental practice. With software, hardware, and network security that is needed to meet regulations, it may feel like you're constantly playing catch-up to maintain compliance. Before making any changes or upgrades to your IT infrastructure, there are key questions that need to be answered. Is now the right time to upgrade? What needs to happen before an upgrade can be implemented? How can I ensure a successful implementation - from start to finish? 

In this post, we will explore these questions and provide you with helpful guidance on when it may be time to consider upgrading your dental IT infrastructure. With the right knowledge and preparation, you can make sure your IT infrastructure is up-to-date, secure, and compliant with all regulations. So, let's get started!

What is an IT Infrastructure and Why Should it be Upgraded

As a dental professional, it’s crucial to keep up with the latest and greatest technology. Technology is what keeps your business secure, efficient, and patient friendly. One item that often is overlooked, however, is the backbone of our technological ecosystem: the IT infrastructure. Essentially, your IT infrastructure is the foundation of your digital world. It encompasses everything from the hardware and software that you use to the security protocols that keep you and your patients’ information safe from hackers.  

Whether you like it or not, your IT infrastructure affects your daily life as a dentist more than you might realize! Upgrading your IT infrastructure can mean faster and more efficient communications between staff members, better patient data management, and reduced downtime due to technical issues. With so much at stake, it's time to take a closer look at your infrastructure and make sure it's up to par.

How to Tell When Your IT Infrastructure Needs an Upgrade

We've all experienced the frustration of slow or outdated technology. It's like having a car that struggles to start up every morning. So, how do you know when it's time to upgrade your IT infrastructure? Well, for starters, if you find yourself regularly yelling at your computer screen, it might be time for a change. Additional telltale signs include: 

  • Use of old computers 
  • Outdated software 
  • Inconsistent hardware 
  • System seems to be moving at a snail's pace 
  • Server is continuously crashing 
  • Inadequate storage space 
  • Increase in spending to maintain current system 
  • Backup is unreliable 
  • Business is growing 

And, let's face it, if your infrastructure is so outdated that you're still using floppy disks, it's definitely time for an upgrade. Don't wait until your technology becomes a major pain point. Instead, stay ahead of the game and keep your IT infrastructure up to date.

Where to Look for Help in Upgrading Your IT Infrastructure

When it comes to upgrading your IT infrastructure, it can be hard to know where to even begin. But fear not, my friend! There are plenty of resources available to help guide you through the process. One great place to start is by reaching out to an IT consultant or established managed IT service provider who specializes in just this sort of thing. Many technology vendors and managed IT service providers, such as Pact-One Solutions, offer complimentary consultations and assessments to help you determine the best course of action for your specific business needs. 

Additionally, colleagues or other dental professionals who have gone through similar experiences can offer valuable insights. Often, they have a reliable managed IT service provider they could connect you with. 

So don't be afraid to ask for help and take advantage of all the resources available to you. Upgrade away, our IT-loving friend!

Factors to Consider Before Taking the Plunge into Upgrading Your IT Infrastructure

Taking the plunge into upgrading your infrastructure can feel like a daunting task, but if you're equipped with the right knowledge, it can actually be rather simple! Before diving in headfirst, there are a few key factors to consider when it comes to upgrading your IT infrastructure: 

  1. Needs. Do you truly need an upgrade? If so, what specifically needs to be improved? Areas of consideration include system and infrastructure connectivity, equipment, hardware, software, and cloud computing. 
  2. Budget. Upgrades can be costly, so make sure you have enough funds set aside to cover the costs or if there are financing options available. Don't forget to take into account any potential future needs (3-5 years is a good place to start), as it's always better to future-proof your infrastructure. 
  3. Research. Having an idea of the latest technologies and trends will help you make informed decisions. 
  4. Professional Assistance. Having an experienced managed IT service provider by your side can make all the difference. They have a deep understanding of the interworking of your infrastructure, work side-by-side with your practice management software companies, and manage every aspect of the upgrade (from equipment purchase to completion). 

With these factors in mind, upgrading your infrastructure can be a smooth and satisfying process.


Upgrading your dental IT infrastructure is a big decision that should not be taken lightly. It requires careful consideration of the needs of your business, budgeting for potential costs, and researching the latest technologies to ensure you are making informed decisions.  

With proper planning and preparation, however, upgrading your IT infrastructure can provide numerous benefits such as faster communication between staff members, improved patient data management, reduced downtime due to technical issues and increased network security. If you’re thinking of upgrading your IT infrastructure or need assistance with any aspect of it - from start to finish - reach out to us today! Our team of dental IT experts specialize in providing customized business IT solutions, so you don't have to worry about playing catch-up anymore.


Are you a dental professional in Arizona, California, Nevada, Oregon, or Washington needing a dental IT infrastructure upgrade? Look no further! Pact-One is here to help. Contact us today for a complimentary consultation. 

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