There is nothing more frustrating than having important equipment in a dental practice go down due to a power outage. It can be especially daunting when the cause of the interruption is outside of our control, like storms and extreme weather. Making proper preparations before an outage takes place can save hours or even days of lost work.
As a dental IT managed services provider, Pact-One Solutions understands the specific technology needs dental professionals face. We offer comprehensive support for Arizona dental practices at all stages of their digital transformation journey. As a business affiliate of the Arizona Dental Association (AzDA), we are proud to provide technology support and services that result in streamlined processes and secure networks for dental practices.
Managing your technology infrastructure as a small business owner, especially as a dental professional, can be challenging. Handling all your technology alone takes time away from what matters most – your patients.
When technological woes arise – such as your staff encountering a snag in the practice management software or the intraoral camera acting up – you try your best to identify the issues, but often do not have answers.
Maintaining modern technology's demands and changing customer habits is tough. When it comes to IT, many dental practices have been left behind, constrained by the limitations of their in-house technology expertise and tight budgets. However, adopting newer, more efficient technologies streamline internal processes and improves cost control.
As a small- to medium-sized business (SMB) owner, keeping your dental clinic’s valuable data safe should be a priority. Cybercriminals often target SMBs and healthcare organizations because compared to larger corporations, these entities often lack the technology and manpower to run an efficient cybersecurity system, making them easier to infiltrate.
Keeping Your Network Secure
Modern dental practices are ever evolving and with that comes the dependence on IT systems. Practice management software - such as Dentrix, Eaglesoft, or Practiceworks – streamline processes and are a hub of vital patient information.
Cybercriminals have many opportunities to intercept confidential data. But if your data is encrypted, it’s much more difficult for your data to be compromised – should a cybercriminal succeed in getting their hands on it.
As with any other healthcare provider, dental practices must comply with HIPAA and HITECH legislation – requiring that all communications be encrypted.
In the modern healthcare industry, dental practice management software is essential to practice success. Using the right software, you can increase employee productivity, boost operational efficiency, and regain control over costs. Today, many dental practice applications are cloud-based, which means they are accessible from any device with an internet connection.
Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.
However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.
Field engineers have busy schedules - with unforeseen occurrences happening every day. In this article, we’ll get answers from our field engineer, Victor Hanson, on what he encounters on a given day, and how technology can play a role in keeping him on track from the first appointment of the day to the very last - ensuring clients are well taken care of.
