Communication is the bloodline of efficient dental practices. You need to engage with patients, particularly new patients, as quickly and efficiently as possible. Practices use different ways to accomplish this, such as email or onsite chat systems. Others have implemented VoIP or Voice over Internet Protocol.

Voice over Internet Protocol (VoIP) systems allow users to make calls through a broadband internet connection instead of a traditional phone system. This means reduced call costs for businesses that already have an internet connection. VoIP phones also come with various features not found in conventional phones, such as multi-party calling capabilities, auto-attendant, and video conferencing to name a few.

The worldwide VoIP market has seen incredible growth over the past years. With new technological innovations, business adoption, and government support, the VoIP industry is not showing any signs of slowing down. In fact, it is predicted that the global VoIP market will grow to $31 billion by 2027.

As more dental clinics move from a traditional landline network to VoIP systems, it's vital to keep track of the latest VoIP trends to make sure your clinic is utilizing the full potential of VoIP. Here are some VoIP trends you should keep an eye on this year.

Voice over Internet Protocol (VoIP) technology has taken the dental industry by storm, changing the way many dental clinics run their daily operations. But despite having a host of features that you will not find in traditional landline phones, there are also some disadvantages to having a VoIP system.

Conventional telephones are an important tool in many dental practices, but they are no longer the most cost-effective phone solution in the market. Among the most popular options today are Voice over Internet Protocol (VoIP) phone systems, which can do everything a telephone can — and so much more.