5 Benefits of Outsourcing Your Dental IT Services

Maintaining modern technology's demands and changing customer habits is tough. When it comes to IT, many dental practices have been left behind, constrained by the limitations of their in-house technology expertise and tight budgets. However, adopting newer, more efficient technologies streamline internal processes and improves cost control.

Keeping Your Network Secure

Keeping Your Network Secure 
Modern dental practices are ever evolving and with that comes the dependence on IT systems. Practice management software - such as Dentrix, Eaglesoft, or Practiceworks – streamline processes and are a hub of vital patient information.

Improving Patient Experience with a Dental MSP

Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.

However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.

A Day in the Life of a Field Service Technician

Field engineers have busy schedules - with unforeseen occurrences happening every day. In this article, we’ll get answers from our field engineer, Victor Hanson, on what he encounters on a given day, and how technology can play a role in keeping him on track from the first appointment of the day to the very last - ensuring clients are well taken care of.

A CEO’s Reflection from CDA Anaheim

Last week, Pact-One had the privilege to attend the CDA's The Art and Science of Dentistry in Anaheim, CA. This was the first in-person event in Southern California since the start of the pandemic. It was amazing to see so many businesses looking to impact the dental industry, both in southern California and across the nation.

5 Tips for Disaster Recovery Planning

At some point or another in your life, you've probably set up and worked on a plan for the future. Whether that meant starting a savings account, choosing a path for your collegiate education, or selecting an insurance plan, you started preparing for something down the road - good or bad.

7 Key Questions to Ask Your IT Provider

Technology is the backbone of every dental practice. To keep their technology running smoothly, dental offices require IT support. Some choose to hire in-house while in other cases, many decide to outsource. Outsourced dental IT can provide many benefits, but finding the right dental IT provider can prove difficult.

How Working with MSPs can Help Your Dental Practice Centralize Data

Let’s imagine a hypothetical scenario where your patients create online accounts so that they can book their appointments on the web. When they get to the clinic, the receptionist asks them to fill out yet another form -- this time on paper, not a digital one.

6 Benefits of Network Monitoring Services for Dental Practices

Productivity and data security are typically among the top priorities of any dental practice. You'll want to handle patients' private medical information properly not only to ensure excellent service, but also to win your patients' trust and loyalty. Achieving this requires investment in proper IT resources, one of which is network monitoring — a service that boosts both system efficiency and ensures reliable patient care.

How to Know if Your Dental IT Company is the Right Fit

In a time where nearly every dental practice, regardless of size, runs on technology, it's no surprise that practice owners have partnered with outsourced dental IT service providers to help keep their offices up and running. Working with a team of experts whose sole focus is to manage and maintain your network means one less thing on your plate, giving you more time to focus on what's most important for your practice and patients.