Managing your technology infrastructure as a small business owner, especially as a dental professional, can be challenging. Handling all your technology alone takes time away from what matters most – your patients.  

When technological woes arise – such as your staff encountering a snag in the practice management software or the intraoral camera acting up – you try your best to identify the issues, but often do not have answers.

You are capturing images of your patient’s teeth using your dental imaging software and a message suddenly pops up stating, “a software update is available”. This instantly interferes with your workflow, so you choose to click “cancel,” deciding to get to it later.

The holiday and official shopping seasons are in full swing, and if there is a sale, there might be a scam close by. As the prices go down, so does our guard. We fear losing out on a deal and can act without thinking. In this blog we are sharing a few quick reminders to stay cyber-safe this holiday season.

Ransomware attacks are among the most common ways cybercriminals coordinate attacks designed to obtain patient data. According to the Identity Theft Resource Center, ransomware attacks more than doubled between 2020 and 2021 – from 158 in 2020 to 321 in 2021 – victimizing over 41 million individuals.

Maintaining modern technology's demands and changing customer habits is tough. When it comes to IT, many dental practices have been left behind, constrained by the limitations of their in-house technology expertise and tight budgets. However, adopting newer, more efficient technologies streamline internal processes and improves cost control.

Your server is the workhorse of your dental practice's computer infrastructure - storing, processing, and managing your network data, devices, and systems. Therefore, if your server fails it could mean expensive downtime and suffering for your practice.

Nothing lasts forever. Technology is at the forefront of an ever-evolving world, and with that comes innovation. Therefore, manufacturers must evolve as well. Updates, storage, features, and more play a role in a manufacturer creating new products and sunsetting older versions.

Over 60% of data breaches can be traced to weak credentials. Employees reuse passwords or create ones that are easy to remember. Many employees add a number to their passwords and increment them each time they are forced to make a password change. These practices make it easy for hackers to gain access to a network.

As a small- to medium-sized business (SMB) owner, keeping your dental clinic’s valuable data safe should be a priority. Cybercriminals often target SMBs and healthcare organizations because compared to larger corporations, these entities often lack the technology and manpower to run an efficient cybersecurity system, making them easier to infiltrate.

Keeping Your Network Secure 
Modern dental practices are ever evolving and with that comes the dependence on IT systems. Practice management software - such as Dentrix, Eaglesoft, or Practiceworks – streamline processes and are a hub of vital patient information.