In the dental industry, unreliable equipment has a greater cost than just monetary: it can affect staff, patient relationships, your reputation, and more. So, before you make any changes to your IT services or delay replacing faulty equipment, look at the real costs of unreliable technology to your practice — it’s significant.
Our primary objective is to keep your equipment running securely and efficiently for as long as possible, without unplanned costly failures. We offer 2 different levels of monthly support plans that will suit any needs and budget.
|Network Monitoring & Alert Response|
|HIPAA Compliant Backup Disaster Recovery|
|Live Client Services Team|
|Unlimited Helpdesk with a Dental Specific Support Team|
|Unlimited Local Onsite Service (as required)|
|Emergency On-Call – Weekends (7 – 7)|
|Security Updates & Patching|
|Helpdesk Support with Emergency On-call|
|Unified Threat Management Appliance|
|Business Class Wireless Solutions|
|Secure File Sharing|
|Cyber Security Advanced Mitigation Chain|
|Endpoint Detection and Response|
|DNS Umbrella Layer Security|
|Dental / Imaging Software Patching & Updates|
|DEDICATED CLIENT SUCCESS MANAGER|
|IT Roadmap, Budget, and Strategy|
|Phones – VoIP|
|Microsoft 365 Applications|
|Microsoft 365 Email Security and Configuration Platform|
|HIPAA Assessment, Training, and Documentation|
Once you get started with Pact-One Solutions, technician visits shift from fixing problems to managing your network’s reliability.