Network Management & Support

Know the costs and consequences of unreliable networks

If you can’t count on your network to run efficiently when production is scheduled,
it’s unreliable.

In the dental industry, unreliable equipment has a greater cost than just monetary: it can affect staff, patient relationships, your reputation, and more. So, before you make any changes to your dental network support services or delay replacing faulty equipment, look at the real costs of unreliable technology to your practice — it’s significant.

  1. Downtime and Lost Production
    True production costs can be estimated at $700 per hour for one doctor, one hygiene practice, or more. Factor in paying employees while waiting for a fix and you are bleeding thousands of dollars just for one unplanned repair.
  2. No Maintenance
    Rush repairs and security risks will inevitably cost you more than properly maintained computers and networks.
  3. Equipment Repair
    “Putting out fires” shouldn’t be the preferred way to run your practice. It forces key staff members to stop what they are doing to deal with the crisis.
  4. Equipment Replacement
    With unreliable equipment, you will need to consider replacing it when you least expect it. And that’s never good.
  5. Data Loss
    The consequences of this type of incident can be irreparable, so it is best to be prepared.
  6. Sacrificing Quality
    Poor-quality technology will quickly erode patient trust in you and your practice.
  7. Security Risks
    Unreliable networks will leave all your data vulnerable to external threats and hackers.
  8. Lost Patients
    Patients do not like the inconvenience of rescheduling or delaying treatment due to faulty or broken technology.


Don’t risk the costs of unreliable equipment.
Talk to us today.

Our primary objective is to keep your equipment running securely and efficiently for as long as possible, without unplanned costly failures. We offer 2 different levels of monthly support plans that will suit any needs and budget.

Network Monitoring & Alert Response
HIPAA Compliant Backup Disaster Recovery
Live Client Services Team
Unlimited Helpdesk with a Dental Specific Support Team
Unlimited Local Onsite Service (as required)
Emergency On-Call – Weekends (7 – 7)
Network Monitoring
Security Updates & Patching
Helpdesk Support with Emergency On-call
Unified Threat Management Appliance
Business Class Wireless Solutions
Secure File Sharing
Cyber Security Advanced Mitigation Chain
Server Encryption
Endpoint Detection and Response
DNS Umbrella Layer Security
Dental / Imaging Software Patching & Updates
IT Roadmap, Budget, and Strategy
Phones – VoIP
Microsoft 365 Applications
Microsoft 365 Email Security and Configuration Platform
HIPAA Assessment, Training, and Documentation

Once you get started with Pact-One Solutions, a dental network support technician's visit shifts from fixing problems to managing your network’s reliability.

  • IT Support Services – 24/7/365 remote monitoring and alert system
  • IT Service Plans – Onsite and Live Help Desk Remote Support
  • IT Maintenance – Hardware and software management, monitoring, and upgrades
  • IT Security – Layers of security protection for your computers and servers
  • IT Backup, Disaster, and “Instant” Recovery Solutions
  • IT HIPAA/HITECH Compliance and Tech Support Services

Let’s decide together whether it’s time to outsource your IT management to the experts.
A representative will work to gain an understanding of your practice and your unique IT needs. Contact us today.

Network Security

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Backup & Disaster Recovery

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Cloud Services

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