Network Management & Support

Know the costs and consequences of unreliable networks

If you can’t count on your network to run efficiently when production is scheduled,
it’s unreliable.

In the dental industry, unreliable equipment has a greater cost than just monetary: it can affect staff, patient relationships, your reputation, and more. So, before you make any changes to your IT services or delay replacing faulty equipment, look at the real costs of unreliable technology to your practice — it’s significant.

  1. Downtime and Lost Production
    True production costs can be estimated at $700 per hour for one doctor, one hygiene practice, or more. Factor in paying employees while waiting for a fix and you are bleeding thousands of dollars just for one unplanned repair.
  2. No Maintenance
    Rush repairs and security risks will inevitably cost you more than properly maintained computers and networks.
  3. Equipment Repair
    “Putting out fires” shouldn’t be the preferred way to run your practice. It forces key staff members to stop what they are doing to deal with the crisis.
  4. Equipment Replacement
    With unreliable equipment, you will need to consider replacing it when you least expect it. And that’s never good.
  5. Data Loss
    The consequences of this type of incident can be irreparable, so it is best to be prepared.
  6. Sacrificing Quality
    Poor-quality technology will quickly erode patient trust in you and your practice.
  7. Security Risks
    Unreliable networks will leave all your data vulnerable to external threats and hackers.
  8. Lost Patients
    Patients do not like the inconvenience of rescheduling or delaying treatment due to faulty or broken technology.


Don’t risk the costs of unreliable equipment.
Talk to us today.

Our primary objective is to keep your equipment running securely and efficiently for as long as possible, without unplanned costly failures. We offer 4 different levels of monthly support plans that will suit any needs and budget.

Monthly Support Plans (Additional Options Available) Plan A Plan B Plan C Plan D
Security Suite
Backup & Disaster Recovery
Day-to-Day Network Management
Live Help Desk
Onsite Services (Project Labor not included)
Project Labor
Additional Options – Phones, Office 365, Hosted Email, HIPAA Compliance Solutions, Secure Remote Access & more.

Once you get started with Pact-One Solutions, technician visits shift from fixing problems to managing your network’s reliability.

  • IT Support Services – 24/7/365 remote monitoring and alert system
  • IT Service Plans – Onsite and Live Help Desk Remote Support
  • IT Maintenance – Hardware and software management, monitoring, and upgrades
  • IT Security – Layers of security protection for your computers and servers
  • IT Backup, Disaster, and “Instant” Recovery Solutions
  • IT HIPAA/HITECH Compliance and Tech Support Services

Network Security

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Backup & Disaster Recovery

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Cloud Services

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