Tips to protect your brand online

Your brand’s online reputation is not helpless from negative reviews on consumer complaint sites. Though it’s nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints. Don’t engage site or users directly Don’t send emails demanding to have the content removed or […]

Forget these disaster recovery myths

Disaster recovery (DR) isn’t what it used to be. Long gone are the days when a DR solution cost over a hundred thousand dollars and relied predominantly on tape backups. Cloud computing has dramatically changed the DR landscape. Unfortunately, there are still many misconceptions about DR. Here are a few of the myths that no […]

What hyperconvergence means for SMBs

Progressive SMBs are defined by how they use technology to achieve business growth. From acquiring new customers to managing suppliers to exceeding sales quotas, IT helps a lot. But traditional hardware and software solutions are expensive to purchase and support. Then again, you’re not a traditional SMB — you’re progressive. What you need is hyperconverged […]

Benefits of unified communications

Is your company losing money because of bad communication? Don’t suffer in silence! Read on to discover how unified communications (UC) can save your business. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global […]

Storage showdown: OneDrive vs SharePoint

Both SharePoint and OneDrive help business owners manage and share data. But selecting the best platform can be difficult and give anyone a big headache. For instant relief, here’s a quick reference to help you choose wisely. Looking for a secure platform to manage your files? Where do you go for help? Should you choose […]

4 Social engineering scams to watch out for

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information. If you don’t want to be the next victim, read […]

Quick guide to choosing a mouse

The good ol’ two-button mouse just won’t cut it anymore. They’re unresponsive, uncomfortable, and the cord somehow ties itself up every time you put it in your bag. However, buying a new mouse can be confusing, so if you’re having difficulty picking the right one, here are some things you should keep in mind. Cable […]

MyAnalytics: O365’s productivity coach

Installing software that immediately boosts employee efficiency is any small- or medium-sized business owner’s dream. With Office 365’s dashboard, that’s exactly what you’re getting. And best of all, it’s directly integrated with your existing productivity suite. Read on to learn more. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office 365 data. […]

5 virtualization platforms fit for SMBs

Virtualization allows you to eliminate dependency on physical hardware limitations and software requirements. Before you choose any one virtualization solution, it’s a good idea to go over the different companies providing virtualization services. Below is a list of five popular vendors offering reliable virtualization platforms. VMware Any conversation about virtualization for small- and medium-sized businesses […]

Keep your callers happy by using VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t […]

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