The Importance of Email Encryption for Dental Practices

Cybercriminals have many opportunities to intercept confidential data. But if your data is encrypted, it’s much more difficult for your data to be compromised – should a cybercriminal succeed in getting their hands on it.

As with any other healthcare provider, dental practices must comply with HIPAA and HITECH legislation – requiring that all communications be encrypted.

Top 5 Dental Software Solutions for Practice Management

In the modern healthcare industry, dental practice management software is essential to practice success. Using the right software, you can increase employee productivity, boost operational efficiency, and regain control over costs. Today, many dental practice applications are cloud-based, which means they are accessible from any device with an internet connection.

Improving Patient Experience with a Dental MSP

Every aspect of your practice affects patient care and the patient experience. The decisions you make about managing your dental IT solutions are patient-care decisions as much as they are business decisions.

However, dental IT requirements can overwhelm practices, especially in small and mid-sized organizations.

A Day in the Life of a Field Service Technician

Field engineers have busy schedules - with unforeseen occurrences happening every day. In this article, we’ll get answers from our field engineer, Victor Hanson, on what he encounters on a given day, and how technology can play a role in keeping him on track from the first appointment of the day to the very last - ensuring clients are well taken care of.

Summer Cleaning Guide: Simple Updates to Help Make Your Dentrix Database Run Faster 

If your practice uses Dentrix, you know exactly how powerful a tool it can be in terms of the amount of patient data it can hold. Over time, however, the amount of data that is housed in your Dentrix database can grow so much that you start to notice slowness when attempting to access that data.

VoIP Phones: Creating More Streamlined Communication For Your Practice

Communication is the bloodline of efficient dental practices. You need to engage with patients, particularly new patients, as quickly and efficiently as possible. Practices use different ways to accomplish this, such as email or onsite chat systems. Others have implemented VoIP or Voice over Internet Protocol.

A CEO’s Reflection from CDA Anaheim

Last week, Pact-One had the privilege to attend the CDA's The Art and Science of Dentistry in Anaheim, CA. This was the first in-person event in Southern California since the start of the pandemic. It was amazing to see so many businesses looking to impact the dental industry, both in southern California and across the nation.

How Secure Is My Password? A Guide to Password Security

What do you think when you hear the term “cybersecurity?” Do things like anti-virus, anti-malware, and firewalls come to mind? These are crucial factors in an appropriate, layered security plan. However, every practice needs another aspect of security that costs very little but can make a big difference - a password policy.

Cybersecurity Training for Employees: Reduce Your Risk

Most practice owners and office managers are working to improve their cybersecurity posture to prevent the same attacks and breaches that have made headlines in the past several years. They are updating their firewalls, looking into antivirus and antimalware tools, and performing penetration tests to uncover any weakness in their practice network.

What is a Cybersecurity Audit?

In a digitally evolving world, it’s imperative that you have a cybersecurity plan in place. No matter what the size or specialty of your dental practice is, digital security is a must. Having a regularly scheduled cybersecurity audit and assessment for your practice is important.